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Early Careers - Infrastructure Engineer Intern

Health Care Service Corporation · Chicago, IL · $19.13–$34.17 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a technical project from school or home where something broke and you had to fix it.

What they are checking: Hands-on curiosity and persistence when debugging real problems.

Tell me about a time you learned a new technology quickly.

What they are checking: Learning speed, which matters most in a ten-week program.

Why infrastructure instead of software development or data work?

What they are checking: Genuine interest in how systems run, which predicts engagement during the internship.

What would you do

You are asked to review an infrastructure playbook and suggest changes. How would you go about it?

What they are checking: Whether they would test steps, find gaps and suggest improvements respectfully, as the posting describes.

How would you explain a technical problem to a business user who just wants their work to function?

What they are checking: Ability to work with business teams, since the internship is cross-functional.

You are partway through a task and realize you might break something in a shared environment. What do you do?

What they are checking: Caution and willingness to ask before acting in environments that support many users.

About the work

Walk me through how you would troubleshoot a user who says their computer cannot reach an internal website.

What they are checking: Basic layered troubleshooting from the device through network and DNS to the server.

What is the difference between a server, a virtual machine and a container?

What they are checking: Foundational infrastructure knowledge they will build on during the internship.

What do you know about cloud platforms like Azure or AWS, and have you used either?

What they are checking: Honest baseline of cloud exposure so the team knows where to start them.

Have you written any scripts to automate a task? Tell me about it.

What they are checking: Early interest in automation, which is central to modern infrastructure work.

Practice this interview out loud.

Offer builds a real interview for this exact role at Health Care Service Corporation from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables. This ten-week paid internship can be located in Chicago, IL, or Richardson, TX What Will the Infrastructure Intern Get to Learn? • How to create, drive and deliver entry level IT infrastructure initiatives • Review infrastructure play books and suggest modifications. • Gain a basic understanding of infrastructure processes. • Work on basic troubleshooting • Understand the specific tools used by Infrastructure teams. What Are Your Responsibilities? Infrastructure Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Infrastructure Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Infrastructure Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables. This role will also need to: • Own components of project work and deliverables with guidance from an assigned mentor and manager. • Conduct research, analyze data and information, and develop recommendations that inform real business decisions. • Collaborate with cross-functional teams. • Support departmental initiatives that improve business outcomes and the member and client experience. • Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations. • Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies. What Do You Need To Be Successful? • Prior related technical internship or work experience is a plus. • Interest or experience with IT systems, cloud platforms or automation tools is a strong plus (operating systems, network, IT peripherals, etc.) • Involvement in IT related Associations/Organizations or participation in relevant technical competitions is a plus. • Interest in the healthcare payer industry or beginning a career in IT. • Demonstrated interpersonal skills including clear and concise verbal and written communication. • Strong analytical and problem-solving skills • Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts. • Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects. • Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.) • What Are the Requirements You Must Meet? • Pursuing a bachelor’s degree; rising senior with a major in computer science, information technology, or information systems. Other majors may be considered. • Graduation date between December 2027 and June 2028 • Minimum cumulative GPA of 3.0/4.0. • Available for the full duration of the 10-week program. • Unrestricted authorization to work in the United States; sponsorship is not available for this role. What Does the Internship Program Entail? • Formal Intern Orientation to build business and industry acumen. • Challenging real-world hands-on project • Weekly networking opportunities among interns and company leaders • Professional development workshops • Volunteer activities #LI-Hybrid #hcscintern #LI-AB1 Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law. Base Pay Range $19.13 - $34.17 Exact compensation may vary based on skills, experience, and location.

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