Driver
Posted Jul 27, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your driving record and the kinds of vehicles you have driven for work.
What they are checking: Whether they have a clean record and real experience with larger passenger vehicles in heavy traffic.
Tell me about a time a passenger was rude or upset with you. How did you handle it?
What they are checking: Whether they stay calm and courteous with tired travelers, since the driver is often the first and last impression of the hotel.
Many guests arrive tired after long flights and do not know the area. How do you make the ride feel welcoming?
What they are checking: Whether they treat the ride as part of the guest experience, not just transportation.
What would you do
Loews Chicago O'Hare offers a complimentary airport shuttle. How would you keep a loop running on time when terminal traffic backs up?
What they are checking: Whether they can manage timing under airport congestion and keep guests informed instead of just driving.
A guest runs up as you pull away and says they will miss their flight if they wait for the next shuttle. What do you do?
What they are checking: Whether they can make a safe, fair call under pressure without breaking procedure or endangering anyone.
If you were in a minor accident with guests on board, what would you do first?
What they are checking: Whether they put passenger safety first and then follow reporting steps without guessing or hiding it.
How do you keep track of pickups when the front desk radios special requests during a busy run?
What they are checking: Whether they can handle multiple requests and communicate clearly with the desk without losing track.
What do you do if you notice a guest left a bag or phone on the shuttle after they get off?
What they are checking: Whether they follow lost and found procedure and try to reunite the item quickly with the guest.
About the work
What do you check on the vehicle before your first run of the day?
What they are checking: Whether they do a real pre-trip inspection of tires, brakes, lights and mirrors instead of just turning the key.
How do you help guests with heavy luggage while keeping yourself from getting hurt?
What they are checking: Whether they use safe lifting habits and still offer the hands-on service guests expect.
Chicago winters bring snow and ice. How does your driving change on a bad weather day?
What they are checking: Whether they adjust speed, following distance and timing for conditions rather than trying to keep normal pace.
Practice this interview out loud.
Offer builds a real interview for this exact role at Loews Hotels from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.
Practice this out loudThe full job description
As published by Loews Hotels.