Jobs › SmartCare

District Sales Representative

SmartCare · NJ · Remote available · Full time

Posted Aug 26, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept calling on a prospect for months before they bought.

What they are checking: Whether they have the persistence that a call-until-sold approach requires.

How do you keep your CRM accurate when you are in the field most of the day?

What they are checking: Whether they keep their pipeline data clean, which leadership relies on for forecasting.

You report to the General Manager with a dotted line to the Regional Sales Manager. How do you keep both informed?

What they are checking: Whether they can work under a dual reporting structure without confusion or conflict.

Tell me about a sales target you missed. What did you do differently next time?

What they are checking: Whether they own shortfalls and adjust their approach honestly.

What would you do

How would you sell a Preventative Maintenance program to a restaurant owner who only calls when something breaks?

What they are checking: Whether they can show the cost of downtime and sell recurring service instead of one-time repairs.

You sign a large new account, but the local technician team is already stretched thin. How do you handle it?

What they are checking: Whether they coordinate with the District and Service Managers instead of overselling capacity.

A prospect says they already have a service company they like. How do you respond?

What they are checking: Whether they can handle a common objection without bashing competitors.

About the work

You are responsible for a new account sales target on a rolling 12-month basis. How would you build your prospect list in a new district?

What they are checking: Whether they have a real method for finding and organizing restaurants, schools and other foodservice accounts.

Walk me through a quarterly audit of an existing account. What are you looking for?

What they are checking: Whether they use account reviews to find add-on opportunities and spot retention risks.

What questions do you ask to understand a foodservice operator's needs?

What they are checking: Whether they sell consultatively by uncovering pain points before pitching programs.

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The full job description

As published by SmartCare.

District Sales Representative Job Description The District Sales Representative (DSR) is responsible for providing a tactical approach to supporting an assigned district(s) and growing new business through new sales. They are responsible for achieving a New Account Sales Target of new claimed business on a rolling 12-month basis. The primary focus is to drive consistent, recurring sales through customized programs such as our Preventative Maintenance and My Tech programs, with new customers. The DSR reports to the General Manager, with a dotted line reporting to the Regional Sales Manager. Main Responsibilities: • Achieve/exceed new business target assigned by Manager; Maintain and manage an active prospect list of all potential customers in assigned market that will be called on regularly until sold; Update and manage CRM tool accordingly • Communicate regularly with Smart Care service team (District Manager/Service Manager) in assigned market(s) keeping them updated on sales pipeline, strategizing on key prospects and understanding current status of technician team in district(s); Partner with Service Team to achieve district growth and utilization objectives • Perform quarterly audits of all assigned accounts to merchandise current programs, add additional customer programs/solutions through consultative selling and to retain and grow overall customer base business volume • Build and maintain internal cross divisional relationships with key team members with an emphasis on lead sharing and cross divisional team selling • Price agreements in alignment with divisional and corporate pricing approval processes • Provide a weekly progress report to management on all sales objectives • Manage and understand key reports to effectively manage business • Partner and collaborate with District Manager to effectively grow the business • Perform work in a safe manner and use appropriate personal protective equipment where applicable • Perform prospect surveys and build professional solution-based proposals to gain new business Basic Qualifications: • High School Diploma or equivalent • Three (3) years of food service, food equipment, food safety, or related industry experience and minimum of two years sales experience with proven track record • Must have a valid driver’s license and acceptable Motor Vehicle Record • Computer skills including Microsoft Word, Excel, Power Point, Outlook Preferred Qualifications: • Bachelor’s degree • Knowledge and experience of food service operations • Self-motivated and drive for results • Proven relationship management and consulting skills • Demonstrated organizational skills and strong time management skills • Strong presentation, written and verbal communication skills • Experience with CRM software tools such as Salesforce • Previous business to business value-add sales experience • Demonstrated consistent success and achievement of sales goals in a sales or account management position About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com .

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