District Director of Operations

Job Description: General Function / Summary : The   District Director of Operations (DDO) is accountable for the daily operations and achieving key performance indicators (KPI s ) for multiple locations within their assigned district . This role is also responsible for building a high performing team, through the recruitment , selection, onboarding, development, and retention of store associates within their assigned district. Essential Duties: • Ensure excellent service and high levels of customer satisfaction within the district . • Maintain accountability for sales, profitability, and debt management for the district . • Execute marketing strategies aligned with region and / or Company strategies . • Monitor store performance progress against established goals . • Interact with Regional Operations Manager (ROM) on store performance, sales, marketing, operations, staffing, etc. • Lead implementation of new products and services. • Perform monthly store visits and audits t o include a complete and thorough review of each location within the district to ensure operation al , legal, and compliance processes and procedures are being followed . • Oversight and facilitation of compliance training, monitoring and remediation. • Engage with corporate business partners. • Execute people leader duties, such as timecard approvals, performance management, timely completion of required training, ensure team metrics and associate career growth objectives are met . • Other duties as assigned. Minimum Education and Experience Required: • High school diploma, GED, or equivalent experience • Prior management of business operations in a multi-unit environment • Proficient in Microsoft Office programs • Excellent time management, organizational skills , written and verbal communication , problem solving, reasoning, and analytical skills • Must have own personal reliable transportation in compliance with published policy and procedure; m ust maintain a valid Driver’s License and valid Automobile Insurance while employed by the company • Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused Physical Demands : • Retail/Office environment • Extended viewing of computer screens and typing • Long periods of sitting or driving • Must be able to lift up to 50 pounds , with or without reasonable accommodations Travel : • Must be able to travel to all stores within the assigned district and to other districts within the r egion • May be asked to travel to other locations • Up to 50% travel with overnights expected Supervisory Functions: Yes All the above duties and responsibilities are essential job functions . All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently . This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements . Associates may be required to perform these and any other job-related instructions as requested by their manager , subject to reasonable accommodation. Nothing in this document alters the at-will nature of employment with CNG Holdings, Inc and its subsidiaries.