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Director-Registered Nurse, Surgical and Procedural Services

SSM Health · Monroe, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the surgical and procedural areas you have led. Which of them do you know best, and where would you need to learn?

What they are checking: The honest range of their perioperative experience across OR, PACU, pre-op and procedure areas.

How do you build a relationship with surgeons and anesthesia so they bring cases here instead of elsewhere?

What they are checking: Whether they see surgical volume as built on trust, reliability and good service to physicians.

Tell me about a time you led a team through a big change that staff resisted.

What they are checking: Whether they can listen, explain the why and bring a skeptical team along instead of forcing change.

What does being a patient-centered nurse leader look like on an ordinary day for you?

What they are checking: Whether their leadership shows up in visible, concrete habits like rounding and listening, not just words.

What would you do

A surgeon is repeatedly rude to your nurses in the OR. How do you handle it?

What they are checking: Whether they will stand up for their staff and use proper channels with physicians instead of avoiding conflict.

Walk me through how you would respond to a retained item or wrong-site near miss.

What they are checking: Whether they follow a just-culture review that finds system causes and supports the staff involved.

In a rural hospital like Monroe, you may not have deep backup. How do you staff for call and unexpected cases?

What they are checking: Whether they can build workable call schedules and cross-training in a smaller facility.

About the work

How do you improve first-case on-time starts and turnover times without rushing staff into unsafe shortcuts?

What they are checking: Whether they understand OR throughput drivers and protect safety while chasing efficiency.

What numbers do you watch in a surgical services budget, and how have you controlled supply costs?

What they are checking: Their financial literacy around supplies, preference cards, labor and case mix.

How do you keep the department ready for a Joint Commission or state survey at any time?

What they are checking: Whether they keep standards like sterile processing, time-outs and documentation strong every day.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-Monroe Clinic Hospital Worker Type: Regular Job Highlights: Named 150 Top Places to Work in Healthcare 2025 - Becker's Healthcare Named One of the World’s Happiest Workplace 2025 – WorkL Named One of America's Best In-State Employers 2025 - Forbes Named One of America's Greatest Workplaces for Women 2025 – Newsweek Named One of America’s Greatest Workplaces for Culture, Belonging & Community 2026 – Newsweek SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.​​​​​​​ With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. We are seeking an inspirational, patient-centered nurse leader to serve as Director of Surgical & Procedural Services at SSM Health Monroe Clinic Hospital, a 58-bed community hospital serving rural southern Wisconsin. This leader will provide strategic and operational oversight for a diverse portfolio of procedural services, including the Operating Room, Surgical Center, PACU, Endoscopy, Sterile Processing, Cardiac Cath Lab, Interventional Radiology, and Anesthesia. Key responsibilities include leading day-to-day operations, developing and executing strategy, ensuring responsible fiscal stewardship, optimizing resources and workflows, and advancing evidence-based practices that support high reliability, exceptional quality, and patient safety. We are looking for a leader who understands that strong performance begins with strong relationships. Successful candidates will demonstrate a history of building collaborative, cross-functional partnerships, communicating effectively across disciplines, and navigating difficult conversations with confidence, professionalism, and respect. This individual will be skilled in coaching and developing leaders and teams, engaging high performers, creating accountability, and fostering a culture where people feel valued and empowered to achieve excellence. The ideal candidate will bring experience in Lean methodology, process improvement, project management, operational efficiency, and the use of quality and patient safety metrics to drive meaningful improvement. Previous leadership experience within surgical and procedural services is preferred. Above all, we are seeking a leader who leads with humility, has a visible presence, builds trust, embraces change, and inspires others around a shared commitment to exceptional patient care. To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact: Jon Dirksen Executive Talent Partner jon.dirksen@ssmhealth.com #LI-Onsite Job Summary: Directs services, workflow and resources for assigned nursing area. Job Responsibilities and Requirements: Primary Responsibilities • Develops departmental goals and objectives consistent with medical, administrative, legal and ethical requirements of the health care delivery system. • Directs clinical activities, including patient assessment, care plan development, service level determination, patient visits, and complaint management. • Plans, organizes and directs all activities related to staffing, including hiring, orienting, evaluating and continuing education initiatives. • Prepares and monitors budget(s) and ensures that assigned nursing area operates within allocated funds. Coordinates and directs internal and externally-driven audits. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. Education • Master's degree in nursing or related field Experience • Three years' registered nurse experience, with one year in direct people management/leadership Required Professional License and/or Certifications • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • Registered Nurse (RN) Issued by Compact State or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services Work Shift: Day Shift (United States of America) Job Type: Employee Department: 8451000028 Pt Care Administration Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. 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