Jobs › Medline

Director Quality - Rehab & Fall Prevention, Repositioning & Offloading

Medline · Northfield, IL · $154,000–$231,000 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led quality through multiple managers rather than directly. How did you know what was really happening on the floor?

What they are checking: Whether they have built honest signal paths up through layers of management, so problems reach them before an audit does.

Describe a time a division leader wanted to ship on schedule and you believed the product was not ready. What happened?

What they are checking: Whether they can hold a quality line with senior peers while keeping the relationship and finding a path forward.

Tell me about a QA program you built with a manufacturing partner. What made it stick after you stopped checking on it weekly?

What they are checking: Whether their programs change supplier behavior permanently or depend on their personal attention to keep working.

How do you develop the managers who report to you into people who could take your job?

What they are checking: Whether they invest in succession and coaching, which a director managing through managers is expected to do.

What would you do

An FDA inspection is scheduled in six weeks and your last internal audit found gaps in complaint handling under the QSR. How do you use those six weeks?

What they are checking: How they triage real compliance risk versus cosmetic cleanup when time is short and the stakes are regulatory.

Your Quarterly Management Review shows complaint trends rising on a repositioning product line. How do you turn that into a department strategy for the next year?

What they are checking: Whether they can move from a data point to a funded plan with owners, rather than just reporting the trend upward.

You are presenting to a large hospital system after a field complaint on one of our fall prevention products. How do you prepare and what do you say?

What they are checking: Whether they can be candid with a customer about a quality issue while protecting trust and staying within what is known.

About the work

Walk me through how you would set product specifications and testing requirements for a new Medline branded bed alarm or offloading boot coming from a contract supplier.

What they are checking: Whether they can turn clinical use and fall-risk exposure into testable requirements before a supplier ever ships a unit.

How do you decide whether a supplier problem calls for more audits, a corrective action, or moving the product to a different source?

What they are checking: Whether they weigh supplier relationships, cost and patient risk together instead of defaulting to one tool every time.

Falls and pressure injuries are patient outcomes hospitals are measured on. How does that change the way you think about quality for this product category?

What they are checking: Whether they connect product defects to the clinical consequences and penalties customers face, not just to spec conformance.

How do you keep ISO 13485 and FDA QSR expectations aligned across several suppliers in different countries?

What they are checking: Whether they understand how regulatory expectations get diluted across a global supply base and how to prevent it.

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The full job description

As published by Medline.

Job Summary Responsible for providing leadership and direction to Quality team(s) to ensure quality and compliance for the applicable products and processes for assigned department(s). Develop strategy, translate into functional plans and guide execution of long-term goals. Job Description MAJOR RESPONSIBILITIES: • Direct the development of product specifications for Medline branded products; such as the testing requirements, procedures and methods for testing, inspecting or qualifying new products and suppliers. • Partner with Supplier Audit department and Division to determine optimal Supplier relationship. • Develop and implement strategy for the Quality department(s) based upon Quarterly Management Review. • Prepare and deliver Customer presentations. • Act as liaison with Senior Leadership of Divisions, Suppliers, Manufacturing, and/or Operations to ensure quality products, on time delivery, and customer satisfaction. • Collaborate with Suppliers, manufacturing partners and product managers in developing and implementing QA programs. • Oversee QSR for assigned department(s) and ensure compliance as measured by FDA/ISO/internal audits. • Management responsibilities include: • Typically, manages through multiple Managers. Provides leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability. • Strategic, tactical and operational planning (12 + months) for the function or department; • Direct budgetary responsibility for one or more departments, functions or major projects/programs; • Interpret and execute policies for departments/projects and develops; • Recommend and implement new policies or modifications to existing policies; • Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. MINIMUM JOB REQUIREMENTS: Education: • Typically requires a Bachelor’s degree in Engineering, Science, or Technical Field. Certification / Licensure: • None Work Experience: • At least 7 years of experience related to the design/operation of medical device or drug combination product platforms, design controls, risk management, including working in compliance with QSR/GMP/ISO requirements or other regulated industries (21CFR 820, ISO 13485, ISO 14971, MDSAP, and MDR). • At least 4 years of management experience. Knowledge / Skills / Abilities: • Depth of technical knowledge of relevant standards and regulations (21CFR 820, ISO 13485, ISO 14971, MDSAP, and MDR etc.) • Proficiency in analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. • Demonstrated ability to control and coordinate concurrent projects, competing priorities and critical deadlines. • Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table). • Position requires travel up to 30% of the time for business purposes (within state, out of state and/or internationally). PREFERRED JOB REQUIREMENTS: Education: • None Certification / Licensure: • None Work Experience: • At least 6 years of managerial experience preferred. • At least 8 years of related experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products industries preferred. Knowledge / Skills / Abilities: • None Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $154,000.00 - $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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