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Director of Transplant Services - Wisconsin Heart & Vascular Service Line

Advocate Health · Milwaukee, WI · $68.20–$102.30 an hour · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The transplant team includes surgeons, coordinators, social workers, pharmacists and others. How do you lead a team that varied?

What they are checking: Whether they can lead a multidisciplinary team where many members are experts in areas outside their own.

Tell me about a time you had to recruit for a hard-to-fill transplant role. What worked?

What they are checking: Whether they can keep a specialized program staffed with competent people, which the posting emphasizes.

Tell me about a time you improved communication in a program that had silos.

What they are checking: Whether they can fix communication at all levels, which the posting names directly.

How do you use performance reviews and goal setting to grow staff in a high-stakes clinical program?

What they are checking: Whether they develop people deliberately rather than only managing day-to-day problems.

What would you do

How do you keep the transplant program's day-to-day operations running smoothly while also planning for growth?

What they are checking: Whether they can balance daily operations with strategy for the heart and vascular service line.

A surgeon and a transplant coordinator disagree about a patient's readiness for listing. How do you handle it?

What they are checking: Whether they can help resolve clinical disagreements fairly while keeping the patient's safety at the center.

There's an evening or weekend issue with an organ offer and the on-call team needs leadership support. What's your role?

What they are checking: Whether they understand that transplant leadership is sometimes needed outside normal hours and respond appropriately.

About the work

How have you prepared a transplant program for a CMS survey or UNOS site visit, and what did you learn from it?

What they are checking: Whether they know transplant regulatory oversight firsthand, which can determine whether a program keeps its certification.

Walk me through how you monitor graft and patient survival outcomes, and what you'd do if they started to slip.

What they are checking: Whether they understand SRTR outcomes and can act on them before the program is flagged.

How do you make sure the program stays compliant with corporate policies and transplant-specific regulations at the same time?

What they are checking: Whether they can manage several layers of compliance without letting any of them slip.

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 37800 Aurora St. Lukes Medical Center - Administration: Transplant Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday with some evening and weekend responsiblities as needed. Pay Range: $68.20 - $102.30 Essential Functions • Responsible for the overall administration and coordination of the day-to-day delivery of program or functional area services.Serves as the clinical and operations expert for the Transplant program(s) • Leads and mentors a multidisciplinary work force which provides clinically competent, efficient and compassionate care and services in a professionally challenging work environment. • Serves as a role model in all aspects of job performance and human relation skills. • Develops, retains, recruits, and leads a talented team committed to accomplishing the organizational/business unit goals, objectives and corporate compliance. Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policy/procedures relating to human resource management. • Promotes staff development through education, performance evaluation, and identification of mutual goals that enhance continued professional growth • Ensures effective communication at all levels • Development of yearly goals and objectives, planning and presentation of in-service programs and staff meetings, and supervision/evaluation of patient care and processes • Assumes responsibility in the recruitment and retention of qualified personnel. • Conducts meetings at regular intervals to address concerns within the program, discuss goals, exchange information, promote dialogue, and conference on pertinent patient information. • Maintains advanced personal knowledge of issues required to support Transplant through professional development obtained through reading, research, and involvement in professional education, seminars, and conferences. • Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for business unit and ensures business unit and staff compliance. Maintains systems and processes to ensure continuous compliance withnational transplant standards and regulatory agency standards to include UNOS, CMS, TJC, and policies and procedures as defined by the Transplant Center • Active involvement in planning and oversight of Transplant program including policy development, staffing, budget processes, strategic planning, QAPI and interaction with hospital and transplant team staff.Coordinates the analysis, and presentation of clinical statistical data. • Participates with performance improvement activities to improve quality of care, promote patient outcomes, and provide cost-effective environment for patient care. • Meets regularly with Transplant clinical staff and medical director to review patient issues and quality assurance/process improvement initiatives. • Works with the clinic leadership to ensure quality of experience for all, every encounter, every time. Provides resources for managers to ensure staff is dedicated to superb customer service and responds to patient, physician or staff complaints. • Provides budgetary oversight of the department and manages efficiency to match resources to the work. • Participates in Transplant committees, Transplant QA and PI committees, patient selection and team meetings • Provides guidance in the ongoing review and update of Transplant Center policies and procedures to ensure regulatory compliance, including recipient evaluation and medical management during pre, intra and post phases of transplant care. Will review and approve all clinical policies and procedures at least annually. Physical Requirements Performs most work under normal office conditions; Work requires walking, standing, sitting and lifting. Must lift a minimum of 10 pounds. Must speak English in simple, understandable terms and have an intact sense of sight and hearing. Education, Experience and Certifications RN, NP, PA-C, or RPh required. Advanced clinical degree (NP, PA-C, MSW, MSN or PharmD) required. 5 years' experience in leadership required, 3 years leadership experience in Transplant preferred. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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