Director of Behavioral Health Services, Fond du Lac Market
Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a behavioral health program you led. What did it look like when you started and when you left?
What they are checking: The actual outcomes they produced, not just the title they held.
Behavioral health staffing is hard everywhere. How have you recruited and kept therapists, nurses and techs?
What they are checking: Whether they have concrete retention strategies and understand burnout in this field.
Tell me about a time you built a partnership with a community agency, school or county service.
What they are checking: Whether they can extend care beyond the hospital walls, which is key in a smaller market.
SSM Health is a Catholic health system. How does a faith-based mission shape the way you would lead behavioral health services?
What they are checking: Whether they connect respect for human dignity with how they treat vulnerable patients and staff.
What would you do
This role supports the whole Fond du Lac market from St. Agnes Hospital. What do you think a behavioral health director in a community like this has to get right first?
What they are checking: Whether they think about local access, community partners and the hospital's real needs rather than a generic plan.
Patients in mental health crisis are boarding in the emergency department for days. How would you approach that?
What they are checking: Whether they can work across the ED, inpatient units and outside placements to move patients safely.
How do you balance a program's financial results against the fact that mental health services often lose money?
What they are checking: Whether they can speak honestly about budgets while protecting access to needed care.
A team member reports that a colleague handled a restraint inappropriately. What do you do?
What they are checking: Whether they act quickly, protect the patient, follow process and stay fair to the staff member involved.
About the work
How do you keep staff and patients safe on a unit where aggression and self-harm risks are real?
What they are checking: Their command of environmental safety, de-escalation training and incident review in behavioral health.
What regulatory and survey requirements do you watch most closely in behavioral health, and how do you stay ready?
What they are checking: Whether they know areas like ligature risk, restraint and seclusion, and documentation are heavily inspected.
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Practice this out loudThe full job description
As published by SSM Health.