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This position has closed. AbbVie removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Director, Marketing Training

AbbVie · Mettawa, IL · Full time · Marketing

Posted Sep 1, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role designs and runs marketing training for a pharmaceutical commercial organization and leads a team of capability professionals. What capability building have you led?

What they are checking: Whether they have led capability building at a strategic level, not just delivered courses, since this role shapes how marketers develop.

You'd influence adoption of new frameworks, tools and operating models. Tell me about getting an organization to change how it works.

What they are checking: Whether they have actually led an organization through changing how it works, which takes more than launching a new framework.

You'd lead, coach and develop a team, including succession planning and career pathways. How do you develop someone in a training function?

What they are checking: Whether they can grow their own team's skills and careers, since the training function must model the development it promotes.

What would you do

You'd establish literacy programs for generative artificial intelligence, predictive analytics and automation tools. How would you teach a brand marketer to use those well rather than badly?

What they are checking: Whether they can teach marketers to use new AI and analytics tools well, including their limits, rather than just introducing the features.

You'd create differentiated learning journeys for marketers at different career stages. What does a first-year brand manager need that a director does not?

What they are checking: Whether they understand that marketers need different learning at different career stages, so programs fit real needs rather than one curriculum.

You'd partner with senior leaders to identify organizational barriers to competency growth. What usually gets in the way?

What they are checking: Whether they can name the real barriers to growth, like manager support or time, rather than assuming more training is the answer.

You'd build partnerships across commercial, brand, regulatory, legal, compliance and technology teams. How do you get regulatory and legal involved early rather than as a gate?

What they are checking: Whether they involve regulatory and legal early as partners, since marketing training in pharma must stay within compliance from the start.

About the work

You'd establish competency frameworks, learning pathways and capability roadmaps. How do you build a competency model that is not just a list of words?

What they are checking: Whether they can build competency models with observable behaviors and clear levels, so they guide real development rather than sitting unused.

The posting names defining the future-state competency model for marketers in an increasingly digital and artificial intelligence-enabled landscape. What will pharmaceutical marketers need to be good at in three years that they are not now?

What they are checking: A real point of view, which is what this role is hired for

You'd evaluate learning effectiveness through performance metrics, feedback, adoption and business outcomes. How do you prove a training program changed anything?

What they are checking: Whether they measure real changes in behavior and results, since most training functions report attendance but cannot show actual impact.

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The full job description

As published by AbbVie.

Position Summary The Director, Brand Excellence Marketing Training is responsible for designing and executing world-class marketing training, equipping our marketers for the future of healthcare marketing. This leader will drive the transformation of marketer capabilities, ways of working, and organizational effectiveness by advancing modern marketing practices, accelerating AI adoption, and developing the critical skills needed to succeed in an increasingly digital, data-driven, and customer-centric environment. Leading a team of marketing capability professionals, this role will create and implement a comprehensive capability-building strategy that strengthens marketing excellence across all levels of the organization. The Director will partner closely with Commercial leadership, Brand teams, Medical and Health Impact, Business Technology Solutions, Digital Lab+, Analytics & Performance Excellence, Learning & Development, and international stakeholders to ensure AbbVie marketers have the knowledge, tools, and support necessary to maximize performance and business impact. This role combines strategic vision, organizational leadership, change management expertise, and deep marketing knowledge to accelerate the evolution of AbbVie’s marketing organization and ensure workforce readiness for the next generation of marketing capabilities. Key Responsibilities Enterprise Marketing Competency Strategy • Develop and execute AbbVie’s long-term marketing competencies. • Establish competency frameworks, learning pathways, and capability roadmaps aligned to business priorities. • Monitor emerging industry trends and translate future needs into actionable competency-building initiatives. • Define the future-state competency model for marketers, identifying the critical skills required to lead in an increasingly digital and AI-enabled landscape. • Guide organizational readiness associated with evolving marketing operating models and new ways of working. • Serve as a senior advisor to Commercial leadership on marketing competency development. AI & Future Ways of Working • Lead the integration of AI into marketing competency development programs. • Establish AI literacy programs that help marketers effectively leverage generative AI, predictive analytics, automation tools, and emerging technologies. • Cultivate a culture of experimentation, continuous learning, and innovation across the marketing organization. Marketing Excellence & Learning Leadership • Lead the design, execution, and continual evolution of AbbVie’s marketing training curriculum. • Oversee onboarding, foundational marketing training, and advanced competency development programs. • Ensure learning experiences are modern, engaging, measurable, and aligned to adult learning principles. • Create differentiated learning journeys for marketers at varying stages of career progression. • Continuously evaluate learning effectiveness through performance metrics, feedback, adoption measures, and business outcomes. Organizational Transformation & Change Leadership • Influence adoption of new marketing frameworks, tools, technologies, and operating models. • Partner with senior leaders to identify organizational barriers to competency growth and develop solutions that accelerate transformation. • Develop communication strategies that support sustained behavior change and adoption. Team Leadership • Lead, coach, and develop a high-performing team responsible for marketing training and development. • Build marketing training team through mentoring, succession planning, and talent development. • Establish clear objectives, performance expectations, and career pathways for team members. • Manage resource allocation and prioritization across multiple initiatives. • Create an inclusive and collaborative team environment focused on growth and innovation. Cross-Functional Collaboration & Influence • Build trusted partnerships with Commercial leaders, Brand teams, MHI, Regulatory, Legal, OEC, BTS, APEX, Digital Lab, and Learning & Development stakeholders. • Influence senior leaders across therapeutic areas and business units without direct authority. • Collaborate with international partners to identify, adapt, and scale best-in-class approaches. • Leverage internal and external expertise to bring innovative solutions to AbbVie. Required • Bachelor's degree in Marketing, Business, Communications, Learning & Development, or related field. • 12+ years of experience in marketing, capability development, organizational effectiveness, or related disciplines. • Demonstrated experience leading teams and developing talent. • Proven success in designing and implementing enterprise-wide capability-building strategies. • Deep understanding of customer-centric marketing, omnichannel engagement, and digital transformation. • Strong executive presence with the ability to influence senior leaders across a matrixed organization. • Experience leading large-scale change management and organizational transformation efforts. Preferred • Advanced degree, such as an MBA or a master's degree in marketing, adult learning, or a related field. • Experience applying AI and emerging technologies to marketing workflows and commercial operations. • Pharmaceutical, biotechnology, or healthcare industry experience. • Experience partnering across global organizations and complex stakeholder networks. Critical Success Factors • Establish AbbVie as a recognized leader in modern marketing competency development. • Increase organizational readiness for AI-enabled marketing and future ways of working. • Accelerate capability adoption and measurable improvements in marketer effectiveness. • Build a sustainable, scalable capability ecosystem that supports current and future business needs. • Create a culture of continuous learning, innovation, and enterprise thinking. • Develop a high-performing team that serves as a strategic partner to Commercial leadership. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html