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Director, Clinical Training

Centene · MO · Remote available · $118,400–$219,000 a year · Full time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a training program you built that measurably changed performance. How did you prove it?

What they are checking: Ability to show training effectiveness and ROI, which the posting asks them to report.

Tell me about a time you had to lead a training team through a big change, like moving to online learning.

What they are checking: Change leadership and the ability to bring their team along through new methods.

What would you do

How do you partner with clinical subject matter experts who are busy and see training as a distraction?

What they are checking: Influence skills to get expert time and input without direct authority.

Several departments all need training rolled out in the same quarter. How do you decide what goes first?

What they are checking: Prioritization by business and regulatory impact when training demand exceeds capacity.

A manager tells you their team finished training but still makes the same errors. What do you do?

What they are checking: Willingness to investigate whether the training, the process or the environment is the real issue.

How would you present the value of the training department to senior leaders who see it as a cost?

What they are checking: Ability to tie training results to business outcomes leadership cares about.

About the work

How would you run a gap analysis to figure out what training the clinical teams actually need?

What they are checking: Whether they diagnose root causes before building training, since not every problem is a training problem.

How would you design onboarding for new nurses coming into managed care from hospital settings?

What they are checking: Understanding the real shift into care management, utilization review and regulatory documentation.

How do you connect training to succession planning and career development?

What they are checking: Whether they see training as part of talent strategy, not only compliance and onboarding.

How do you keep clinical training current when regulations and policies keep changing?

What they are checking: Systems for updating content quickly so staff don't learn outdated rules.

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The full job description

As published by Centene.

Position Purpose: Direct and oversee all training activities, including training assessment and evaluation, material development, and training facilitation. Partner with subject matter experts to develop relevant training programs that may utilize different instructional practices. Lead the development and implementation of appropriate training curriculum across the business unit. Conduct trainings as applicable. • Develop specific learning and development initiatives to blend technical, business and cultural responsibilities by focusing on succession planning, career development and performance management • Conduct gap analysis in an effort to identify organization effectiveness issues. Make recommendations for improvement through the use of specific training and development programs • Confer with appropriate management and staff to gain knowledge of work situations, processes, regulations, business initiatives and technologies in order to develop appropriate training programs/materials • Oversee and coordinate training efforts to meet training demands • Collaborate with Human Resources to assist with the delivery of New Employee Orientation, on-boarding training and employee development • Oversee online interactive training initiatives from development to facilitation • Analyze and evaluate training effectiveness and ROI and provide reports and recommendations to management • Identify and implement cost savings while maintaining effective training programs • Oversee the auditing of team results, identify gaps in training and implement improvements in training programs • Determine appropriateness of contracting with outside vendors to accomplish the organization’s training goals and objectives • Develop comprehensive training calendar for internal offering and maintain a library of external resources • Ability to travel Education/Experience: Bachelor’s degree in related field or equivalent experience. 7+ years of training experience, preferably in a managed care or insurance environment. Familiarity with computer based training tools and other technology based training platforms. Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures. Highly Preferred: Current licensure as an RN, LPN, Social Worker, or other licensed clinical healthcare professional. Pay Range: $118,400.00 - $219,000.00 per year At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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