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This position has closed. AbbVie removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Director, Change Management & Enablement

AbbVie · North Chicago, IL · Full time · Business Development

Posted Aug 26, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role leads change management and enablement for a finance transformation. Walk me through a transformation where you owned the change side.

What they are checking: Whether they have truly owned change for a large transformation, setting the strategy and plan, rather than delivering pieces of someone else's plan.

You'd be a trusted advisor to senior finance leaders. How do you tell a leader the transformation is failing for reasons inside their own team?

What they are checking: Whether they can deliver uncomfortable truths to senior leaders tactfully and directly, since a change advisor who only brings good news is not useful.

What would you do

You'd build organizational change capability rather than just run programs. What does building capability mean, concretely?

What they are checking: Whether they understand building lasting skills in leaders and teams, so the organization can manage future change without relying on one program team.

You'd collaborate with human resources partners, technology teams and external vendors. How do you keep an integrated plan when each of those has its own timeline?

What they are checking: Whether they can keep HR, technology and vendors moving on one integrated plan, because misaligned timelines are where transformations usually stall.

The posting calls for a people-first change leader. What does that mean when the transformation removes work people currently do?

What they are checking: Whether they will be honest and respectful with people whose work is changing or disappearing, because trust lost in a transformation is hard to regain.

Finance transformation spans geographies with different norms. How do you handle that?

What they are checking: Whether they adapt change approaches to local culture and norms, since a plan that works in one country can fall flat in another.

How do you sustain a change after the program closes?

What they are checking: Whether they plan for ownership and reinforcement after go-live, because changes often slip back once the program team moves on.

An Associate Director of Change Management sits on the same finance transformation. How would the two roles divide the work, and why this seat?

What they are checking: A real reason for this half of a level pair

About the work

You'd translate transformation priorities into practical change, communication, training and adoption plans. What makes an adoption plan practical rather than theoretical?

What they are checking: Whether their adoption plans name specific people, behaviors and milestones, because generic plans look tidy but rarely change how anyone actually works.

How do you measure adoption rather than awareness?

What they are checking: Whether they measure whether people actually work differently, not just whether they attended training or opened the announcement email.

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The full job description

As published by AbbVie.

Purpose We are looking for a people-first change leader to serve as Director of Finance Transformation Change Management & Enablement. In this highly visible role, you will lead the people, process, and adoption strategy for Finance Transformation initiatives - including technology implementations, operating model redesign, process standardization, and culture evolution. This role will ensure Finance employees and leaders are equipped to adopt new ways of working, build required capabilities, and sustain change over time. The role requires deep collaboration with Finance leaders, HR Business Partners, technology teams, and external vendors to deliver integrated solutions that drive business performance and will also be responsible for the development and execution of Finance-wide programs and strategies that enhance employee engagement and support the company’s business performance and growth objectives. You will be a trusted advisor to the senior leaders, a strategic partner across functions and geographies, and a builder of organizational change capability at scale. This is a leadership role for someone who sees change as a competitive advantage and knows how to make it stick. The successful candidate will translate Finance Transformation priorities into practical change, communication, training, and adoption plans that improve process effectiveness, employee readiness, and business performance. Responsibilities Strategy & Leadership • Define and own the strategy, methodology and governance model, establishing a sustained organizational capability rather than a project add-on. • Serve as a strategic thought partner to senior leadership on all major Finance Transformation initiatives. • Lead, develop, and mentor a team of practitioners, fostering a high-performance culture. • Champion a digital-first, data-driven approach to change, leveraging AI tools, analytics, and real-time adoption metrics. Change Execution • Lead end-to-end change management for Finance Transformation programs including technology transformations and strategic culture initiatives. • Develop and execute integrated change management plans: stakeholder analysis, change impact assessments, readiness assessments, communication strategies, and training/capability building programs. • Partner with Finance process owners to translate process changes into clear roles, behaviors, training needs, adoption plans, and success measures. • Identify and proactively manage resistance, change fatigue, and adoption barriers across diverse employee populations. • Drive cultural alignment efforts, particularly in support of transformation programs. Stakeholder Engagement & Communication • Build trusted relationships with executive sponsors, functional leaders, HR business partners, and front-line managers to embed change management best practices. • Design and execute multi-channel, audience-specific communication campaigns that create clarity, build belief, and inspire action. • Facilitate executive alignment sessions, workshops, and other forums to accelerate decision-making and coalition building. Measurement & Continuous Improvement • Define and track KPIs for change adoption, employee engagement, readiness, and sustained behavior change. • Use real-time data, pulse surveys, and sentiment analysis to continuously refine change strategies and report progress to senior leadership. • Codify lessons learned and embed them into an evolving Finance Organizational Change Management (OCM) playbook. Required Experience • 10-15+ years of progressive experience in organizational change management, organizational effectiveness, or enterprise transformation. • Demonstrated success leading change management for enterprise-scale programs (ERP, M&A, operating model redesign, digital transformation). • Proven ability to influence and advise C-suite and senior executive stakeholders without formal authority. • Experience building and scaling change management teams, centers of excellence, or enterprise change capabilities. • Deep expertise in a wide range of change management methodologies - Prosci/ADKAR, Kotter, McKinsey Influence Model or equivalent. • Strong project management discipline, with the ability to manage multiple complex initiatives simultaneously and deliver results on time; PMP or equivalent certification a plus. • Experience working in matrixed, global, complex organizations. • Exceptional communication skills (written, verbal, presentation) with executive presence and ability to facilitate engaging learning experiences. • Ability to work independently and collaboratively in a fast-paced environment. Preferred Experience • Familiarity with AI-enabled change tools and digital adoption platforms. Education • Bachelor's degree required in Organizational Psychology, Business, Communications, HR, or a related field. • Master's degree preferred (MBA, I/O Psychology, Organizational Development). • Prosci Change Practitioner Certification strongly preferred. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html