Jobs › MyPath

Direct Support Supervisor

MyPath · Green Bay, WI · Full time

Posted Jul 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience leading caregivers or direct support staff.

What they are checking: Whether they have supervision experience, since this role leads the care team.

How do you keep morale up on a team that works hard shifts?

What they are checking: Whether they can retain staff by supporting them.

Why do you want to step into a supervisor role in this field?

What they are checking: Whether they want to lead for the right reasons and understand the responsibility.

What would you do

A client is having a hard day and won't stop shouting. How do you redirect them?

What they are checking: Whether they can model calm redirection for their team.

How do you help with personal cares while respecting a client's dignity?

What they are checking: Whether they are comfortable with hands-on care and set a respectful example.

A caregiver isn't pulling their weight with cooking and cleaning. What do you do?

What they are checking: Whether they address team issues directly and fairly.

How do you promote independence for a client who relies on staff for everything?

What they are checking: Whether they push quality of life and independence, which the posting emphasizes.

You suspect a staff member mistreated a client. What do you do?

What they are checking: Whether they report concerns right away and protect clients first.

How do you split your time between supervising and helping clients directly?

What they are checking: Whether they can stay hands-on with clients while leading, since this role does both every shift.

About the work

How would you train a new caregiver on a client with complex behaviors?

What they are checking: Whether they can teach plans and techniques clearly and check for understanding.

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The full job description

As published by MyPath.

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. Overview Experience Matters. Our pay rates increase based on your years of experience. Learn your value at Homes for Independent Living, a MyPath Company. Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Direct Support Supervisor (DSS) to join our team. A DSS provides supervision for the direct care support team members. As a Direct Support Supervisor , you will: · Supervise caregiver staff along with training, coaching and mentoring your team. Provide supervision of personnel and client care, enhance the overall health, safety, and welfare of the clients and programming. · Assist client with activities of daily living including physical assistance and personal cares. · Redirect challenging behaviors - Promote independence and quality of life. · Assist with the cooking, cleaning in the home. · All other duties as assigned. Benefits: · Competitive wages based on program and client needs · Referral Bonus Program - $2,000 Bonus per positive referral · Health, Dental, Vision, 401k, Life Insurance, Paid Time off, Company Stock · Access up to 50% of your earned money before pay day comes · Tuition Reimbursement and Loan Pay-down Programs Qualifications: · Minimum of 18 years of age · Reliable transportation to and from programs and training classes · Communication & Problem-Solving skills · Successful completion of a caregiver background check, TB test and Health Screen · Valid Driver’s License with 3 years of acceptable driving record, required Additional Information MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: • Passion • Accountability • Teamwork • Openness • Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all. MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

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