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Diet Rep-Marianjoy, Part Time, Rotating Shifts

Northwestern Medicine · Wheaton, IL · Part time · Health Care Provider

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used a computer system to keep track of a lot of details at once.

What they are checking: Whether they have the strong computer skills and organization the posting asks for.

This schedule includes early mornings, weekends and holidays. How does that fit with your life?

What they are checking: Whether they can reliably cover the specific rotation the posting lists.

Have you worked in food service or a healthcare setting before? What carried over?

What they are checking: Whether prior experience will help them pick up diet office work faster.

Tell me about a time you made an error and caught it. What did you do?

What they are checking: Whether they own mistakes and fix them quickly.

What would you do

A nurse calls with a diet order change for a patient who already has a tray coming. What do you do?

What they are checking: Whether they act fast to stop the wrong tray, since diet orders can be a matter of patient safety.

A patient calls upset that their meal was wrong again. How do you handle the call?

What they are checking: Whether they use good customer service and fix the root problem.

The phone is ringing, a tray is late and you have labels to print. How do you prioritize?

What they are checking: Whether they can multitask in a busy office and put patient safety first.

What would you do if a patient's preferences conflict with their diet order?

What they are checking: Whether they know to follow the diet order and involve a dietitian or nurse.

About the work

How do you make sure every patient at Marianjoy has a meal ordered for each meal?

What they are checking: Whether they have a checking system so no patient gets missed, as the posting requires.

How do you keep track of admits, discharges and transfers so the diet office system stays correct?

What they are checking: Whether they understand that the system is only useful if it is updated in real time.

How do you make sure the paperwork you print, like nourishment labels and patient lists, is correct?

What they are checking: Whether they double-check their work, since a wrong label can send the wrong food to a patient.

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The full job description

As published by Northwestern Medicine.

Part-Time Diet Rep (Benefits Eligible) Join our nutrition services team in a fast-paced healthcare environment at Marianjoy Rehab Hospital! This part-time position requires availability every other weekend, every other Monday, every Friday, and rotating holidays. • Mondays and Fridays 6:00 am-2:30 pm • Saturday and Sunday 10:00 am-6:30 pm We're looking for a candidate with excellent customer service skills, strong computer proficiency, and the ability to stay organized while multitasking. Previous food service experience is preferred, especially in a healthcare setting, but is not required. The Rep Diet Office reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsible for answering the telephone, processing communications regarding diet orders and maintaining the diet office system with current, correct information. Responsibilities: • Processes diet orders, discharges, transfers, admits, nutrition notes, menus and patient preferences correctly. • Assures BHS and 1N menus are correct and all patients have a meal ordered. • Fills out, enters and prints all paperwork in a timely, organized and complete manner - nourishment labels, Patient List with Notes, Unables, Missed Meals Report, menu entry menus and supplement and floorstock charges. • Demonstrates an ability to be flexible, organized and function under stressful situations. Required: • High School Diploma or GED equivalent • Basic computer knowledge • Food Handler Certification within 180 days of hire Preferred: • Six months experience Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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