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Diabetes Educator Clinic

Advocate Health · Port Washington, WI · $35.50–$53.25 an hour · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to tailor a diabetes education plan for someone with a real barrier, like low literacy, limited income, or a language difference.

What they are checking: ability to individualize care rather than use a one-size-fits-all curriculum

Tell me about a time you worked with a physician, dietitian, or other team member on a shared care plan and you didn't fully agree with their approach.

What they are checking: collaboration skills and how the person handles clinical disagreement respectfully

Describe a time you had to get creative or improvise materials to help a patient understand a concept like carb counting.

What they are checking: resourcefulness and commitment to patient comprehension over just checking a box

Have you done any community outreach, support group facilitation, or public speaking around diabetes care? What was that like?

What they are checking: comfort with the community-facing and public speaking parts of the role

Tell me about a patient whose diabetes management didn't improve despite your best efforts. What did you do next?

What they are checking: resilience, follow-up persistence, and realistic expectations about chronic disease management

What would you do

Walk me through how you'd run a first education session with a newly diagnosed diabetes patient who seems overwhelmed and isn't retaining much of what you're saying.

What they are checking: whether the candidate can assess learning readiness and adjust teaching pace instead of just delivering content

A patient's blood glucose logs show a pattern that doesn't match what they're telling you about their diet and medication adherence. How do you handle that conversation?

What they are checking: skill in nonjudgmental communication and motivational interviewing without damaging trust

If you were adjusting a patient's diabetes medication under a provider's protocol, what would make you stop and call the provider instead of proceeding on your own?

What they are checking: understanding of scope of practice and when protocol-based authority ends

You're not yet CDCES certified. What's your plan for meeting the continuing education hours and getting certified within the required window?

What they are checking: self-direction and realistic planning around a stated job requirement

About the work

How do you structure a group education class differently from a one-on-one session?

What they are checking: practical experience running both formats and understanding of DSMES group standards

Can you describe the ADA or ADCES National Standards for DSMES and how they shape what you actually do day to day?

What they are checking: real familiarity with the governing standards, not just name recognition

What diabetes technology are you comfortable teaching patients to use, like CGMs or insulin pumps, and how do you stay current as manufacturers update their devices?

What they are checking: hands-on knowledge of current diabetes tech and habit of ongoing learning

How do you document a DSMT or MNT visit to make sure it holds up for CMS and payer requirements?

What they are checking: knowledge of billing and documentation compliance, which is a real operational risk in this role

This clinic sees a wide age range, from teenagers to older adults. How does your teaching approach change depending on the patient's age and life stage?

What they are checking: understanding of growth and development principles applied to patient education, as the posting explicitly requires

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The full job description

As published by Advocate Health.

Department: 05580 AAH Port Washington East - Patient Education and Nutrition Status: Full time Benefits Eligible: Yes Hou rs Per Week: 30 Schedule Details/Additional Information: • This position is at the Port Washington Clinic: • Mondays, Tuesdays, and Thursdays 7:30 am to 6:00 pm. Pay Range: $35.50 - $53.25 Major Responsibilities: Provides care following the National Standard for Diabetes Self-Management Education and Support (DSMES) as defined by the American Diabetes Association (ADA) or Association of Diabetes Care and Education Specialist (ADCES). Assess patient learning needs, goals, and barriers to care, and tailor educational interventions accordingly. Lead individual and group education sessions on diabetes management, including medication, nutrition, exercise, and blood glucose monitoring. Provides formal instruction on diabetes management to the patient (inpatient and/or outpatient). ​ If a Registered Dietitian, provide medical nutrition therapy services for patients with diabetes or other referring diagnosis Provide ongoing support and follow-up to ensure successful management of diabetes or other referring diagnosis . The educator will maintain knowledge of diabetes management technology and manufacturer protocols. Collaborate with the healthcare team to develop and implement comprehensive care plans. ​Under Provider order with proven competencies and within departmental policy, may adjust diabetes medications per protocol. Stay current on developments in diabetes care and education, ensuring compliance with ADA standards. Document and charge for services provided consistent with CMS and payor requirements and guidelines for DSMT and MNT services. Must be able to  demonstrate  knowledge and skills necessary to provide care  appropriate to  the age of the patients served.  Must  demonstrate  knowledge of the principles of growth and development over the life span. Serves as a health resource to the community by  participating  in community events and coordinating support meetings.  Participates in the development and evaluation of patient education  program  and materials. Acts as a resource for health care providers,  patients  and the community. If a teammate does not yet have CDCES, must complete the required hours of diabetes-related continuing education annually, per ADA /ADCES  requirements. Licensure, Registration, and/or Certification Required: Current license or certification to practice as a Registered Nurse (RN) or Registered Dietitian, in the State of applicable state . Certified Diabetes Care and Education Specialist (CDCES) preferred. If not certified, you must obtain certification within two years preferred but not to exceed 3 years. Education Required: Degree in Nursing, Dietetics, or other related disciplines that meet the certification eligibility requirements for CDCES. If nursing degree, BSN preferred. Master's degree in Dietetics req uired if Dietician license obtained after 01/01/2024 . Experience Required: 2 years of patient-oriented educational experience preferred with a broad range of knowledge on diabetes for age-appropriate population and its interrelation to co-existing health conditions. Knowledge, Skills & Abilities Required: Strong oral and written communication skills Organizational and effective time management skills Flexibility to adapt to changes in daily routine Skills in public speaking (or potential to develop) for group/education classes or professional speaking opportunities Self-directed Physical Requirements and Working Conditions: Clean, well-lit, comfortable environment Possible exposure to infections and contagious diseases Possible/occasional exposure to patient illnesses Occasionally subject to irregular hours Preferred Education: If  nursing  degree, BSN preferred. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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