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Dedicated Fleet Manager

Wheels · Schaumburg, IL · $66,600–$93,200 a year · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a cost containment recommendation you made that a client accepted.

What they are checking: Whether they consult strategically and can win buy-in for savings ideas.

Tell me about a time you led a new client onboarding or activation.

What they are checking: Whether they can set up a new client well, which shapes the whole relationship.

What would you do

Walk me through how you'd prepare for a Business Review with a client alongside the Director, Strategic Programs.

What they are checking: Whether they can organize service goals, costs, savings, and opportunities into a story that strengthens the relationship.

How would you handle a client who resists a fleet policy change that would clearly save money?

What they are checking: Whether they can persuade with data and understand the client's reasons for pushing back.

A client's maintenance costs have been rising for three months. What do you look into first?

What they are checking: Whether they can analyze drivers of cost and recommend specific changes.

How do you balance what's good for the client with protecting Wheels' ROE?

What they are checking: Whether they can serve the client while keeping the account profitable.

About the work

How would you use reporting to show a client that their fleet decisions are leading to better driver compliance and lower costs?

What they are checking: Whether they can tie data to results the client cares about, which is the heart of this role.

What's your experience with Salesforce case management, and how do you stay within OLAs?

What they are checking: Whether they can manage cases on time in the systems the posting names, including FleetView and CSD.

How would you spot opportunities to increase product penetration with an existing client?

What they are checking: Whether they understand the client's fleet well enough to suggest services that truly help.

How would you set up tracking so the client agrees on what savings were really achieved?

What they are checking: Whether they create shared, credible measures so savings claims are trusted.

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The full job description

As published by Wheels.

Job Description: JOB OVERVIEW The Fleet Manager provides the client with an initiative-taking consultative approach to managing their fleet performance and making recommendations for cost containment and maintaining Wheels ROE. Provide summary reports to Clients showing how decisions/managing of fleet have led to higher driver compliance and cost containment. Make decisions regarding cost containment and streamlining activities using strategic consulting skills. Set up tracking and reporting to ensure client buy-in and agreement with cost savings opportunities. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS • Analyze reporting to Clients based on Statement of Work which will lead to policy adherence and cost containment. • Present with Director, Strategic Programs the Business Review to clients, including service goals, costs, cost reduction achieved, daily maintenance, including Statement of Work opportunities, and overall relationship management. • Identify and present to client opportunities to increase product penetration • Lead new client activation for all clients assigned to portfolio. • Be proficient in, and use extensively all Wheels systems including Sales Force, FleetView and CSD. • Manage assigned cases in Sales Force within established Operational Level Agreements (OLAs) • Create or review/enhance and recommend fleet policy changes and enhancements to improve administrative time and cost savings to represented clients. • Manage maintenance and accident repair approval over client parameters, including decisions on repairs and rental vehicle approval. • Manage client inventory including driver assignments, moves and storage making decisions on behalf of client to provide best utilization of fleet vehicles at the lowest cost to client. • Manage vehicle depreciation structure to tie with vehicle usage and provide optimal vehicle replacement recommendations based on fleet policy. • Other duties assigned to ensure overall departmental efficiency. • Other Duties • Actively participate in corporate projects, i.e., Quality Improvement Process or Lean Process. • Provide analytical and exception reporting, as needed, focusing on life cycle cost analysis – acquisition, maintenance, fuel, and vehicle remarketing, drawing conclusions and making recommendations from findings. • Ensure data integrity for all billing and reports provided to clients. • Understand yearly goals for assigned clients and create and execute an actionable plan to support the client in obtaining those goals as related to fleet management. • Report, oversee and manage “outliers” of the maintenance and fuel programs and communicate as necessary to senior management and drivers, including cost savings achieved. • Ensure that departmental processes are designed and implemented to mitigate operational risks/losses. • Demonstrate aptitude to relate fleet performance to future outcomes and be able to communicate your findings of the analysis of fleet performance to your client. • Vendor Management Duties and Responsibilities • Other duties and responsibilities as assigned. LEADERSHIP RESPONSIBILITIES • This position’s leadership responsibilities involve developing others, building, and maintaining relationships, managing effective teams and work groups, and valuing diversity and difference. COMPETENCIES - SKILLS • Develop professional partnerships and useful internal relationships through effective communication. • Responds and acts confidently, assertively, and decisively while taking responsibility and accountability for position requirements. • Works independently; effectively manages time while juggling competing priorities. • Demonstrates resourcefulness and solves problems. • Works effectively with internal systems. Must be able to work in a fast-paced environment while exhibiting the flexibility to adapt to the department’s needs. EDUCATION AND EXPERIENCE • College degree preferred or equivalent work experience. • Minimum of 5 years of Fleet Management experience, preferably in the private sector. • Certified Automotive Fleet Manager (CAFM) certification preferred. • Understand, create, and implement a Fleet Leasing and Management policy. • Strong analytical skills, proficient in verbal and written communication. • Microsoft Office Suite (Word and Excel required, PowerPoint preferred). • Proficient at Excel with the ability to run pivot tables and analyze data. Proficient at utilizing MS Project and Excel to manage client action items, milestones, and analysis of costs. JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT Work Environment: This position is in Alpharetta, GA or Schaumburg, IL and operates in a professional office environment. Position Type/Standard Schedule: This is a full-time position, Monday through Friday. Travel: Less than 5% Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments. DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $66,600-$93,200 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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