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CRT Advisor Associate

Baird · Milwaukee, WI · Full time

Posted Aug 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you delivered a financial plan to a client. How did you present it so they could act on it?

What they are checking: Plan delivery, which this role does alongside the advisor.

Describe how you would work with a financial advisor who has a different view on a client's situation than you do.

What they are checking: Partnership with the advisor whose client it remains.

How do you keep track of follow-ups across a large book of clients you do not see often?

What they are checking: Service discipline where nobody is chasing you.

What does a good added touch point look like to you? Give me something specific you have done.

What they are checking: Whether proactive contact is a real habit rather than an aspiration.

This requires the securities industry essentials exam plus the Series 7 and either the Series 66 or the Series 63 and 65, with two years of client-facing investment experience preferred. Which of those do you hold today, and what do you want to know about the size of the book you would cover?

What they are checking: A direct check on stated licensing and the real caseload.

What would you do

This team serves clients who no longer fit an advisor's practice. How do you make a client in that situation feel well served rather than handed off?

What they are checking: The relational heart of a transitioned-client team.

A client calls upset about a market drop and wants to move to cash. What do you say?

What they are checking: Behavioral coaching in the moment it matters.

The posting asks you to identify opportunities from the planning process. Where is the line between good planning and selling something the client does not need?

What they are checking: Ethical clarity in a role that tracks revenue from planning work.

About the work

Walk me through how you check that a client's existing investments are still suitable for them.

What they are checking: Suitability review practice, which the posting names as a core duty.

How do you explain Social Security claiming choices to someone with no financial background?

What they are checking: Plain explanation of a topic this posting names, at an eighth-grade level.

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The full job description

As published by Baird.

About the Role: Baird’s Client Resource Team is a dedicated team designed to service clients that no longer fit the field’s Financial Advisor and team practice objectives, allowing existing Financial Advisor teams more time and resources to service target clients. The team’s objectives are to increase profitability through achieving specific client account resolutions and focus on a core of asset allocation products. The team operates under a culture that promotes teamwork and communication. The CRT Advisor Associate will be working with Baird clients to ensure investments remain suitable and servicing their account(s). Additionally, the CRT Advisor Associate will be partnering with the Baird PWM Wealth Centers and coordinating with other PWM Wealth Center associates to identify strategic opportunities in Baird’s branch network. The Impact You’ll Make: • Partners with Wealth Centers and Wealth Solutions to develop goals that align with PWM’s Strategic Priorities • Works in partnership with Wealth Centers to drive strategic priorities for various markets and branches • Operate within the team’s client service and wealth management strategy to ensure high quality client service • Engage the client, frame the discussion, and convey the team mission to better position the Advisor for additional business opportunities • Deliver the financial plan to clients in partnership with the Financial Advisor/Team • Provide or lead financial education, such as long-term planning, social security/Medicare , tax return reviews utilizing our team of experts • Take the planning results and identify the best investment solutions to implement the plan in partnership with the Financial Advisor/Team • Research relevant news articles related to the topic’s covered in a client’s plan to share with them as an added touch point • Document, follow up, and support the closing of opportunities identified from the financial planning process • Serve as a Team specialist for queries on financial planning topics and consult with the Financial Advisors/Team on specific client scenarios • Monitor and track client revenues related to financial planning work to ensure sales opportunities are maximized • Performs other duties and special projects as necessary What You’ll Bring to Baird: • Must have an undergraduate degree • Must hold SIE, Series 7/66 or Series 7/63/65 licenses • Minimum of two years of investment experience in a client facing role preferred • Excellent presentation skills, strong interpersonal and written communication skills • Proven self-starter, highly motivated , with the ability to work with a team #LI-PWM2 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

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