Jobs › Centerstone

Crisis Counselor

Centerstone · Carterville, IL · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

Apply at Centerstone

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a crisis you handled that you are proud of.

What they are checking: Whether they have real crisis experience and learned from it.

How do you work with law enforcement or hospital staff on crisis cases?

What they are checking: Whether they collaborate well with community partners under pressure.

How do you keep documentation accurate after an intense crisis contact?

What they are checking: Whether they document carefully even when tired or rushed.

How do you take care of yourself after hard cases?

What they are checking: Whether they have sustainable habits for emotionally demanding work.

What would you do

A client in crisis refuses any help. What do you do?

What they are checking: Whether they balance client rights with safety and know when to escalate.

How do you move from crisis work into ongoing therapy with the same client?

What they are checking: Whether they can shift from stabilization to longer-term treatment planning.

How would you help a family understand what is happening during a loved one's crisis?

What they are checking: Whether they can explain and support families while respecting client privacy.

About the work

Walk me through how you assess suicide risk with someone in crisis.

What they are checking: Whether they use a structured, careful approach to the most serious risk.

How do you build a safety plan with a client who is reluctant to make one?

What they are checking: Whether they can involve the client in a plan that they will actually use.

How do you decide whether someone needs hospitalization or can stay in the community?

What they are checking: Whether they weigh risk, supports and resources in a sound way.

Practice this interview out loud.

Offer builds a real interview for this exact role at Centerstone from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Centerstone.

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION Provides therapeutic interventions to promote personal growth and resiliency in the form of emotional, cognitive, behavioral and/or psychological changes in clients with a primary behavioral health diagnosis. Performs continuing assessment of the client’s needs and functioning, maintenance of appropriate documentation and development, and implementation of personal growth plans consistent with the client’s therapeutic needs. ESSENTIAL DUTIES & RESPONSIBILITIES • Facilitates therapy sessions for a client or group of clients. • Assists client in developing an individualized service plan, must be person centered, family centered, and service centered. Monitors client progress in treatment and participate in service plan reviews as assigned. Updates service plans as appropriate. Submits service plans at all stages for medical review, if applicable. • Conducts intake for client entering services, including explaining services, gathering information needed on intake materials, ensuring client understands all forms, assuring signature on appropriate contracts and consents, and submitting materials for processing, as assigned. Conducts assessment and write assessment summaries, as assigned. • Assists clients with making linkage with internal and external resources as outlined in service plan and in coordination with Integrated Healthcare Services. Maintains appropriate contact with referral sources including providing information on client progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate. • Assists client in making discharge plans and provide follow up services as assigned. KNOWLEDGE, SKILLS & ABILITIES ·Effectively communicate via written, verbal, in person and virtual methods. ·Skilled in customer service techniques ·Skilled in problem-solving ·Skilled in consultation and networking QUALIFICATIONS Education Level Master’s Degree in a human services related field Years of Experience Experience providing mental health services preferred. Certification/Licensure N/A #IL101to105 Time Type: Full time Pay Range: $48,300.00--$67,700.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: • Medical, dental, and vision health coverage • Flexible Spending and Health Savings Accounts • 403b retirement plan with company match • Paid time off and ten paid holidays • AD&D Insurance, Life Insurance, and Long Term Disability (company paid) • Employee Resource Groups • Continuing education opportunities • Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Apply at Centerstone