Contract Operations Specialist Senior

Department: 10802 Advocate Aurora Health Corporate - Medical Education Office Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: • Remote position, with occasional on-site presence as needed at our academic medical centers. • Day schedule, Monday - Friday. Pay Range: $33.05 - $49.60 Job Description: The Graduate Medical Education (GME) Contract Operations Specialist Senior provides system-wide leadership and oversight for medical education contracting, graduate medical education reimbursement, financial reporting, and affiliate billing activities. This role is responsible for the negotiation, development, execution, and compliance management of medical education affiliation agreements supporting residents and fellows across Advocate Health Care sites and external training partners. In addition, this position directs GME financial operations, including Medicare reimbursement reporting, resident FTE and CAP allocation management, financial impact analyses, and affiliate billing. Serves as the subject matter expert for GME contracts and funding regulations and supervises a team of related support staff (five direct reports). Major Responsibilities: Contract Administration and Affiliation Agreements • Serve as the system-wide expert and primary resource for medical education contracting matters. • Develop, implement, and maintain policies, procedures, and tracking systems for affiliation agreements, Program Letters of Agreement (PLAs), resident agreements, and related documentation. • Educate residency programs, teaching sites, and departmental leaders regarding contract requirements, processes, and compliance expectations. • Negotiate, draft, review, and execute: Medical Education Affiliation Agreements, Program Addenda and Subordinate Agreements, System-wide GME vendor agreements, Resident Agreements and amendments. • Collaborate with Legal, Compliance, Risk Management, and operational stakeholders to ensure appropriate review and approval of agreements. • Ensure all agreements comply with applicable regulatory, accreditation, and institutional requirements. • Review and approve contract amendments, renewals, and modifications. • Verify that affiliation agreements align with Advocate Health resident CAP allocation strategy and reimbursement requirements. • Develop and maintain templates for: • Program Letters of Agreement (PLAs) • PLA amendments • Resident Agreements • Other standardized educational agreements • Monitor contract status and completion, ensuring timely execution, renewal, and retention of required documentation. • Implement and oversee the annual resident agreement process, including distribution, signature collection, tracking, and record maintenance. Graduate Medical Education Finance and Reimbursement • Lead preparation, validation, and submission of the annual Intern and Resident Information System (IRIS) report in collaboration with Medicare reimbursement teams. • Maintain and oversee the resident Full-Time Equivalent (FTE) and CAP tracking database to ensure compliance with organizational policies related to funded and unfunded residency positions. • Direct the annual aggregate agreement and CAP allocation process across teaching hospitals to maximize Medicare reimbursement opportunities. • Partner with Finance and Medicare Reimbursement leadership to optimize GME reimbursement and preserve resident CAP positions. • Conduct financial analyses related to proposed federal and state funding changes affecting graduate medical education programs. • Monitor, analyze, and report financial performance and reimbursement trends impacting GME operations. • Develop and implement standardized methodologies for evaluating program costs, funding sources, and return on investment for residency and fellowship programs. • Provide education and consultation to site and departmental leadership regarding GME funding, reimbursement regulations, and financial implications. Affiliate Billing and Revenue Management • Oversee the generation, reconciliation, invoicing, collection and processing of affiliate billing related to visiting residents and educational training agreements. • Monitor billing processes to ensure accuracy, compliance, and timely revenue collection. • Identify opportunities to improve billing efficiency and enhance financial reporting. Regulatory Compliance and Accreditation • Ensure compliance with all applicable accreditation and regulatory requirements, including Accreditation Council for Graduate Medical Education (ACGME), American Osteopathic Association (AOA), Commission on Dental Accreditation (CODA), Council on Podiatric Medical Education (CPME), and Medicare and Medicaid reimbursement regulations • Monitor regulatory changes and update policies, agreements, and practices accordingly. • Provide guidance to leadership regarding compliance risks and mitigation strategies. Additional Responsibilities • Participate in strategic planning and special projects related to graduate medical education. • Prepare reports, analyses, and presentations for executive leadership and GME committees. • Perform other duties as assigned. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • Bachelor's Degree in Health Care Administration or related field. Experience Required: • Typically requires 5 years of experience in managed care contracting, or insurance networks within a health care environment. Knowledge, Skills & Abilities Required: • Strong working knowledge of managed care contracting, contracting language, insurance networks, and reimbursement methodologies. • Demonstrated knowledge and understanding of medical terminology, abbreviations, medical codes (CPT, ICD and HCPCS coding), coding conventions and rules established by the AMA, CMS and insurance payment policies. • Knowledge of various types of medical claims and payment types, claim policies and procedures and provider contract guidelines. • Intermediate level proficiency in the use of Microsoft Office (Excel, Word and Access) or similar products. • Excellent analytical, organizational, and problem solving skills. • Must have excellent verbal and written communication skills to effectively work with payers. Ability to articulate complex claims issues and interacts with various levels within the organization to obtain desired results. • Strong time management and organizational skills and ability to pay close attention to detail. • Ability to work independently and with minimal supervision. Physical Requirements and Working Conditions: • Must operate all equipment essentials in performing the job. • This position may require some travel so will be exposed to weather and road conditions. • Generally exposed to a normal office environment. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.