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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Continuous Visual Monitoring Technician-Delnor Resource Team Part Time Evenings

Northwestern Medicine · Geneva, IL · Part time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped someone who was anxious or upset feel more at ease.

What they are checking: Whether they naturally use encouragement and distraction, which the posting lists as part of the job.

This schedule is 3 to 11:30 three nights a week with every other weekend. How does that fit?

What they are checking: Whether they can reliably cover a role where an absence leaves at-risk patients unwatched.

What would you do

You are watching several patients on video at once from a separate room at Delnor. How do you keep your attention from drifting over an eight-hour evening shift?

What they are checking: Whether they have real strategies for sustained focus, since a missed moment can mean a fall or injury.

A patient on camera starts to climb out of bed. What do you do, step by step?

What they are checking: Whether they redirect verbally right away and know when to trigger the STAT alert for staff.

Two patients need attention at the same moment. How do you decide which one first?

What they are checking: Whether they can triage risk quickly when they cannot respond to everyone at once.

What would make you decide that video monitoring is no longer enough for a patient?

What they are checking: Whether they recognize when a patient needs an in-person sitter and report it.

A patient on camera says something that suggests they may hurt themselves. What do you do?

What they are checking: Whether they treat it as urgent, alert staff immediately and keep the patient engaged.

About the work

How do you talk to a confused or agitated patient through a speaker so they calm down instead of getting more upset?

What they are checking: Whether they can use de-escalation and simple, calm language without being in the room.

How do you hand off to the next monitor tech so nothing is missed?

What they are checking: Whether they communicate patient behaviors and risks clearly at shift change.

How do you document what you observe and do during a shift?

What they are checking: Whether they keep accurate notes that support the care team and protect the patient.

How do you protect patient privacy while you are watching them on video?

What they are checking: Whether they understand that monitoring is for safety only and respect patient dignity.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

The schedule for this position is three 8-hour shifts per week 3p - 11:30p with every other weekend (Saturday and Sunday) and rotating holidays required. The Continuous Visual Monitoring Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Provides continuous safety observation via continuous video monitoring of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate. • Monitors multiple patients via continuous video monitoring in a room seperate from patients, at Delnor Hospital. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate. Required: • High School diploma or equivalent Preferred: • N/A Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.