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Community Relations Specialist

Centene · CT · Remote available · $56,200–$101,000 a year · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an event you planned from start to finish. How did you measure whether it worked?

What they are checking: Whether they connect events to results like leads and enrollments rather than just turnout.

Tell me about a time you built a relationship with a community partner that led to real results.

What they are checking: Their ability to create lasting partnerships that benefit both the organization and the community.

Tell me about a time an event didn't go as planned. What did you do?

What they are checking: Their composure and problem-solving when things go wrong in front of the public.

What would you do

This role covers Connecticut and Maine. How would you build community presence in a market where people may not know the plan?

What they are checking: Whether they can plan outreach strategically to reach enrollment goals in a new or growing area.

You're presenting a product training to a group of brokers who are skeptical of the plan. How do you approach it?

What they are checking: Whether they can prepare and present persuasively to a tough audience.

What would you do to help retain members who are at risk of leaving the plan?

What they are checking: Whether they understand retention as part of the job and can think of practical outreach.

How do you keep track of marketing materials, inventory and reporting while you're on the road?

What they are checking: Their organization in a role that mixes travel, events and administrative follow-through.

About the work

How do you generate leads through brokers, providers and community organizations?

What they are checking: Their understanding of the partner channels that drive membership in health plans.

Health plan marketing has strict rules about what you can say and offer. How do you stay within them?

What they are checking: Whether they respect marketing compliance rules, which carry real penalties in Medicaid and Medicare.

How would you research whether a new county or community is a good market opportunity?

What they are checking: Their ability to assess market data and community needs before investing time and resources.

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The full job description

As published by Centene.

Position Purpose: The Community Relations Specialist is responsible for leading activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities. This position may also research and assess market and business opportunities. Key Details: Candidates must live in Connecticut. Specialists will travel between Connecticut and Maine . • Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc. • Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets. • Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc. • Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc. • Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc. • Acts as point person on key projects. • Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies. • Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc. • Coordinates with sales team for successful market execution. • May develop plans to increase “crossover” enrollment. • May assist in outreach activities. • Performs other duties as assigned. • Complies with all policies and standards. Education/Experience: Bachelor's Degree in Marketing, Business Administration or related field. required: 3+ years sales/marketing experience, preferably with government products. required Health insurance or managed care experience preferred Specific language skills may be required by some plans. Driver’s License may be required by some plans. Specific language skills may be required by some plans Life and Health License (can be obtained within 90 days of employment) – If required by the Business Unit/Department For Fidelis Care and Medicare only: Bachelor’s degree in Marketing, Business Administration or equivalent experience For Medicare only: Travel up to 80% Must be willing to travel within assigned territory. Pay Range: $56,200.00 - $101,000.00 per year At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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