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Commercial Loan Closing Manager I

Fifth Third Bank · Rosemont, IL · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a closing went wrong. What did you change in the process afterward?

What they are checking: Whether they learn from failures and build stronger quality control into the team's routine.

How do you coach a closer who is fast but keeps missing details?

What they are checking: Whether they can develop people and hold them to accuracy standards in a high-risk function.

How do you work with Legal and outside counsel on a complex or syndicated closing?

What they are checking: Whether they coordinate well with legal partners and know when a deal needs counsel involved.

What would you do

You would direct a team handling commercial loan due diligence, documentation and closing. How do you organize a team's workload when every RM thinks their deal is the priority?

What they are checking: Whether they can set fair, transparent priorities across many stakeholders and closing dates.

A credit approval has a condition that is ambiguous, and the closing is in two days. What do you do?

What they are checking: Whether they clarify with the underwriter and RM instead of guessing, even under deadline pressure.

An RM asks you to close a loan before a required condition is met, promising to get it later. What do you do?

What they are checking: Whether they protect the bank by holding to approval conditions and escalating pressure appropriately.

About the work

Walk me through how your team turns a credit approval into an accurate loan documentation package in LaserPro or a similar system.

What they are checking: Whether they know the documentation workflow and where errors typically creep in.

What steps make sure collateral is properly perfected before funding?

What they are checking: Whether they understand UCC filings, mortgages, control agreements and searches that protect the bank's lien.

How do you build quality control into your team's work without slowing every deal down?

What they are checking: Whether they can design checks that catch material errors while keeping turnaround times reasonable.

What commercial loan structures have you closed most often, and which are the hardest to document?

What they are checking: Whether their experience covers the range of structures their team will handle, such as real estate and asset-based loans.

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The full job description

As published by Fifth Third Bank.

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Commercial Loan Closing Manager I directs the work of a team of loan closing professionals responsible for all aspects of commercial loan due diligence, documentation, and closing execution. This includes satisfaction of approval conditions prior to loan documentation preparation. The role partners closely with Relationship Managers (RM), Portfolio Managers (PM), Underwriters (UW), Legal, and other internal partners to ensure accurate interpretation of credit approvals and timely progression of transactions. The position plays a central role in coordinating activities across stakeholders to drive successful closing outcomes. Responsible and accountable for risk by openly exchanging ideas and opinions, escalating concerns as appropriate, and ensuring adherence to policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Experience leading commercial loan document preparation teams responsible for creating accurate loan documentation packages utilizing LaserPro or comparable documentation systems. Strong understanding of commercial loan structures, collateral perfection requirements, legal documentation, and quality control processes is preferred. Provides day-to-day leadership and oversight of loan closing activities. · Serves as primary point of coordination and issue resolution for loan closings. · Reviews credit approvals and interprets closing conditions. · Ensures due diligence supports accurate documentation and lien perfection. · Confirms satisfaction of closing conditions and addresses deficiencies. · Partners with internal stakeholders to ensure alignment. · Maintains communication on transaction status and timelines. · Supports risk-based decision making within established authority. · Monitors pipeline, workload, and timelines. · Identifies and leads process improvement initiatives. · Ensures compliance with policies and regulatory requirements. SUPERVISORY RESPONSIBILITIES: · Manages a team of loan closing professionals. · Provides feedback, coaching, and development. · Builds succession plans and talent pipeline. · Recognizes and rewards performance. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Bachelor’s degree or equivalent work experience required. · 6–8 years of commercial lending experience. · 2+ years leadership or supervisory experience. · Strong knowledge of loan documentation and credit policy. · Strong decision-making and judgment skills. · Effective communication and stakeholder coordination. · Ability to drive process improvement and efficiency. · Proficiency in Microsoft Office and banking systems. WORKING CONDITIONS: Normal office environment with extended computer use. Commercial Loan Closing Manager I Total Base Pay Range 71,100.00 - 145,900.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Rosemont, Illinois 60018 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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