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This position has closed. PCI Pharma Services removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Commercial Assoc. Proj. Mgr

PCI Pharma Services · Rockford, IL · $56,720–$70,900 a year · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you tracked work through many steps to make sure it finished on time.

What they are checking: Whether they follow up consistently on every step of the workflow.

Tell me about a time you kept a customer happy when things went wrong.

What they are checking: Whether they can protect customer relationships during problems.

What would you do

You see an on-time delivery risk coming. What do you do?

What they are checking: Whether they raise risks early and work on solutions instead of waiting.

A customer changes an order at the last minute. How do you handle it?

What they are checking: Whether they can check what's possible internally before promising the customer.

How do you communicate schedule changes to the production team and the customer?

What they are checking: Whether they keep everyone informed clearly and quickly.

How do you prioritize when several customers have urgent needs?

What they are checking: Whether they can make fair, clear decisions using delivery dates and impact.

About the work

How would you build and maintain a production schedule for a customer with both long-term forecasts and urgent orders?

What they are checking: Whether they can balance short-term demand against longer forecasts.

How do forecasts affect Material Requirements Planning runs?

What they are checking: Whether they understand that bad forecasts lead to missing materials or extra inventory.

How would you read a supply agreement to understand what purchases are authorized?

What they are checking: Whether they can interpret contract terms before spending customer money.

What pharmaceutical regulations might affect how you manage a customer order?

What they are checking: Whether they understand that regulated products need careful documentation and controls.

How do you keep accurate records of purchase requisitions and orders?

What they are checking: Whether they stay organized with details that affect cost and timing.

Practice this interview out loud.

Offer builds a real interview for this exact role at PCI Pharma Services from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by PCI Pharma Services.

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Objective: Assists with designated execution of customer projects and ongoing order fulfillment to ensure that objectives are accomplished within prescribed time frame and budget while adhering to applicable pharmaceutical regulations. Supports maintaining exceptional client satisfaction and superior business performance metrics. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned. Create and maintain the customer specific production schedule for both long-term forecast and short-term production demands; follow up on the workflow through each step to maintain schedule integrity and communication. Communicate any On-Time Delivery risks. Ensure accurate forecasts are in place for monthly Material Requirements Planning runs. Understand and interpret application of purchasing authorization from the supply agreement; Place purchase order requisitions with procurement and work with them to expedite, delay or cancel if necessary; ensure on-time delivery and communicate any issues with on-time delivery. Support fulfillment and application of Material Requirements Planning tools in ERP system though forecast and order management. Maintain an understanding of the document creation process which includes, but is not limited to the following: Lot/Expiration form creation, material receipt/release, batch record preparation and ERP work order creation. Track On-Time Delivery and document creation metrics for the appropriate business units. Manage and monitor purchase order status’ within the PCI-Rockford organization to ensure On-Time Delivery metrics are met. Work with the customer to ensure correct components and artwork changes; communicate price variances with management. Review and approve documentation including specifications and batch records, as required. Create bill of materials, component item number and ensure overall data entry accuracy and management. Monitor and facilitate timely Releases of finished goods. Assist in the preparation of shipment documents. Assist with disposition of Nonconforming materials and Component Variance Notifications. Order and ensure shipper labels and print mats are ready for maintenance and production requirements. Ensure obsolete materials are dispositioned and invoiced after a component revision or the end of a project. Responsible for ensuring the destruction of obsolete materials & expired materials as well as providing the Certificate of Destruction to the customer (as required). Work with Incoming Quality Department to ensure timely release of components and bulk. Allocate and manage lot specific materials to the Work Order. Maintain optimal component inventory level for customer owned inventory. Provide continuous support to Project Manager and team for day to day internal problem solving and trouble shooting. Training and onboarding for new employees within same role, as requested. This position may require overtime and/or weekend work. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. Attendance to work is an essential function of this position. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: • Associate's Degree in a related field and/or 1-3 years related experience and/or training. • College Level Mathematical Skills • Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs. • Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs. • High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms. Preferred: • Able to set and achieve challenging goals. • Ability to adapt to a changing work environment. • Ability to display excellent time management skills. • Ability to identify and resolve problems in a timely manner. The hiring rate for this position is $56,720-$70,900 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors, including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), a flexible spending account, and a 401(k) plan. #LI-SW1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.