Jobs › Boyd Group (Gerber Collision)

Collision Production Manager

Boyd Group (Gerber Collision) · Madison, WI · $50,000–$70,000 a year · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you improved how cars moved through a shop.

What they are checking: Whether they can find bottlenecks and fix them, not just manage around them.

How do you work with the estimator to keep customers and insurers updated?

What they are checking: Whether they keep information flowing so the front office can give accurate updates.

How do you keep the team following safety rules when the shop is busy?

What they are checking: Whether they keep safety a priority even under deadline pressure.

How do you keep morale up during a long stretch of heavy workload?

What they are checking: Whether they can keep the team motivated without burning people out.

What would you do

Parts are late on several cars due this week. How do you keep delivery dates?

What they are checking: Whether they push for parts, resequence work and update customers early.

A tech keeps missing quality standards. How do you handle it?

What they are checking: Whether they coach clearly and hold people accountable without harming the team.

Two cars are both due today, but you only have time to finish one. How do you decide?

What they are checking: Whether they weigh customer impact and communicate honestly about the other car.

About the work

How do you assign work to techs so each car goes to the right person at the right time?

What they are checking: Whether they match jobs to skill and workload to keep the shop productive.

How do you do a final quality check before a car is delivered?

What they are checking: Whether they catch problems before the customer does, which protects satisfaction scores.

Which KPIs do you look at daily?

What they are checking: Whether they manage the shop with real metrics like cycle time and touch time.

Practice this interview out loud.

Offer builds a real interview for this exact role at Boyd Group (Gerber Collision) from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Boyd Group (Gerber Collision).

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs. Key Job Responsibilities • Ensure consistent execution of WOW (Wow Operating Way) plan • Plan daily production schedule to maximize efficiency and maintain cycle time goals • Run production meeting to communicate priorities to staff • Perform in-process quality control checks to ensure company standards are met • Immediately identify and address any quality issues or production delays • Perform final quality inspection prior to delivery of the vehicle to customer • Other duties may be assigned • The Production Manager ensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs. Education and/or Experience Required • High School Diploma or equivalent • Proven experience in a collision repair environment or similar role • 3 years experience Required Skills/Abilities ​ • Self Motivated and decision making skills • Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure • Time Management Skills - Must be able to meet deadlines • Give Direction in a team environment • Ability to interpret work scope from vehicle estimates or work orders • Customer Service Oriented and strong organizational skills • Comprehensive knowledge of vehicle repair practices • Communicate effectively, both verbally and in writing • Strong attention to detail and a high degree of accuracy • The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times. Other Requirements ​ • Valid Driver’s License • Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials • I-Car Registered (working towards Gold Class certification) Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: • Annual Paid Time Off (PTO) plans • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week • 6 paid holidays annually • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 • 401(k) Retirement Plan with company match • Employer Paid Short-Term Disability & Life Insurance • Additional Voluntary Life Insurance • Continuing Education Opportunities • Free Prescription or Non-Prescription Safety Glasses annually • Annual Voluntary Uniform Stipend • Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $50,000-$70,000 annual plus bonus potential

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