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Coding Investigator Auditor - Work From Home

Health Care Service Corporation · Chicago, IL · Remote available · $63,300–$114,300 a year

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you worked a case that involved several departments. How did you keep it moving?

What they are checking: Coordination across medical directors, SIU, legal and network teams that the posting lists.

If you do not yet hold a coding certification, what is your plan to get it within 24 months?

What they are checking: Commitment to meeting the certification requirement on time.

This is a work from home role. How do you protect member information and stay productive at home?

What they are checking: Privacy discipline and self-management in remote audit work involving health records.

What would you do

You notice a provider billing a high volume of a code that is rarely used by peers. What do you do?

What they are checking: Whether they gather evidence and refer to special investigations properly rather than accusing the provider.

How do you decide whether an error was a billing mistake or something that might be fraud?

What they are checking: Judgment about patterns and intent, which decides whether a case goes to investigations.

About the work

Walk me through how you audit a claim to confirm the coding matches the medical record.

What they are checking: Hands-on coding audit method using CPT, HCPCS, ICD-10 and documentation standards.

What is the difference between a pre-payment review and a post-payment review, and how does your approach change?

What they are checking: Understanding of timing, provider impact and recovery processes in each type of review.

Explain a lowest cost setting review. What would make you question where a service was performed?

What they are checking: Knowledge of site-of-service rules, which the posting names as part of the audit work.

How do you document findings so they can hold up if the provider appeals or the case goes to legal?

What they are checking: Careful, defensible documentation that supports recoveries and possible legal action.

How do you use contract terms and medical policy alongside coding rules when validating a claim?

What they are checking: Ability to combine contractual and policy information with coding guidelines, as the posting describes.

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The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for auditing clinical, billing, coding and lowest cost setting reviews for services pre and post payment utilizing medical, contractual, legislative, policy, and other information to validate claims submitted and billed. Conducting research. Preparing documentation of findings and consulting with special investigation and the affordability of care area as needed. Coordinating with all departments involved in each case required such as medical director special investigations, customer service, pass, network management, marketing, case management, medical review, legal, pricing and database. Required Job Qualifications: • Bachelor’s degree; one year of business experience, law enforcement experience, or regulatory agency experience may substitute for each year of college. • Certified Coding Certification, or acquire within 24 months of hire • 3 years of experience in claims processing operations and reporting systems, including 2 years of experience in auditing or developing computer system reports. • Knowledge of accreditation, i.e. URAC, NCQA standards and health insurance legislation. • Awareness of claims processes and claims processing systems. • PC proficiency to include Microsoft Word and Excel and health insurance databases. • Verbal and written communication skills with ability to communicate to physicians, members and providers and compose and explain document findings. • Organizational skills and prioritization skills Preferred Job Qualifications: • Current AAPC Medical Coding Certification #LI-MW2 #LI-Remote Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii . HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law. Base Pay Range $63,300.00 - $114,300.00 Exact compensation may vary based on skills, experience, and location.

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