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Clinical Nurse Manager (CNM)

Healogics · Alton, IL · $78,900–$106,300 a year · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached a nurse whose practice was not meeting standards.

What they are checking: Whether they can address clinical performance in a supportive but direct way.

Tell me about a quality improvement project you led. What changed?

What they are checking: Whether they can lead improvement work and show measurable results.

What would you do

You would coordinate clinical activities in the Wound Care Center. How do you organize a clinic day so patients move through on time?

What they are checking: Whether they can run clinic flow, which affects patient experience and center performance.

How do you work with the Program Director and Medical Director to meet the center's goals?

What they are checking: Whether they can collaborate across clinical and business leadership.

A patient complains that they waited too long and nobody explained their treatment. How do you handle it?

What they are checking: Whether they take patient satisfaction seriously and fix the underlying issue.

You are short a nurse on a full clinic day. What do you do?

What they are checking: Whether they can adjust staffing and step in themselves while keeping care safe.

About the work

How do you build a care plan for a patient with a non-healing wound?

What they are checking: Whether they plan care around the causes of poor healing, not just dressing choices.

What would you do if the center's healing rates started to drop?

What they are checking: Whether they can look at data and practice patterns to improve outcomes.

How do you make sure your team follows Healogics practice guidelines consistently?

What they are checking: Whether they use audits, training and feedback to keep care standard.

How do you keep documentation accurate across your team to meet CMS and accreditation standards?

What they are checking: Whether they understand documentation as a compliance and care quality issue.

Practice this interview out loud.

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The full job description

As published by Healogics.

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) is responsible for the coordination of clinical activities of the Wound Care Center. This may include patient care assessment, patient care planning and implementation, and working on patient care quality improvement. This position works in collaboration with the Program Director and the Medical Director to meet the Center’s program objectives and help ensure optimal healing outcomes and patient satisfaction. All clinicians working in a Healogics Center must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: • Proficient in all responsibilities related to Case Management. May be required to provide case management to a group of patients providing specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. • Organizes and prioritizes clinical responsibilities, provides clinical oversight to clinical staff, such as Registered Nurses (RNs); Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs); Certified Medical Assistants (CMAs); Hyperbaric Oxygen Technicians, etc. • Collaborates with other health care providers, key hospital personnel, Wound Care Center Providers, Program Director, and Medical Director regarding clinical and patient needs. • Consistently looks at current processes and procedures, and identifies and implements areas of improvement, while complying with Health Insurance Portability and Accountability Act (HPAA), the Department of Health (DOH), as well as hospital and Healogics requirements • Engages in staff development, providing general in services as well as individual instruction and orientation. • Provides staff recognition through positive reinforcement and constructive feedback. • Collaborates with Program Director in coordination of program objectives, from a budgetary and financial perspective • If the program also provides Vein Care services, coordinates vein clinic and assists in providing care as needed after Healogics Vein Clinic training completed • Collaborates with Program Director and Medical Director to achieve Wound Care Center quality indicators • May function as a Documentation Assistant (scribe) in accordance with Healogics and hospital policies • May perform hyperbaric safety director duties after completing the required Healogics hyperbaric safety director training. • Following required hyperbaric training, may act as a chamber operator or an emergency chamber operator. • Performs patient care based on Center staffing needs. • Performs other duties as required. Required Education, Experience and Credentials: • Current RN (Registered Nurse) license – to maintain throughout the duration of employment in the position • Associate’s Degree in Nursing (ADN) minimum required. Bachelor of Science in Nursing (BSN) preferred. • One year experience as an RN required. Two (2) or more years’ experience preferred. • Prior supervisory experience preferred. • Wound care certification preferred. Required Knowledge, Skills and Abilities: • Current BLS (Basic Life Support) required • Planning, organization, prioritization and time-management skills • Strong interpersonal, oral and written communication skills, to include presentation skills • Ability to work with others in a team environment and to communicate in laymen’s terms at all levels of the organization • Ability to work on multiple projects at the same time • Strong customer service skills and follow-up skills • Strong analytical and quantitative skills • Leadership skills • Team-building and motivational skills • Research and teaching skills • Change management and demonstrated problem-solving skills • Proficiency in Microsoft Suite (Excel, Word, Outlook, Power Point) preferred • Working knowledge of systems/applications in hospital databases and web-based databases Physical Demands: • Being in a stationary position for extended periods of time (4 hours or more) • Viewing computer screen for extended periods of time (4 hours or more) • Keying frequently on a computer for 4 hours or more • Moving about • Close, distance and peripheral vision • Reading • Communicating • Writing • Lifting/moving items up to 20 pounds • Lifting/moving items up to 75 pounds with equipment assistance • Pushing/pulling • Bending/stooping • Reaching/grasping/touching with hands • Traveling distances (car, airplane, etc.) Work Environment: • Normal office environment • Primarily indoors environment • Patient care environment • Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) • Exposure to mechanical equipment • Proximity to moving objects #MGHTF The salary for this position generally ranges between $78,900.00-$106,300.00 Annually This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

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