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Clinical Investigator I (Special Investigation Unit)

Centene · MO · Remote available · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time your clinical background helped you catch something that a coder alone might have missed.

What they are checking: Whether they truly combine nursing judgment with coding knowledge, which is the point of this role.

How do you keep up with changes in CPT codes, state Medicaid rules and payment policies?

What they are checking: Commitment to staying current, since outdated knowledge leads to wrong findings.

How do you stay objective when the evidence points both ways on a claim?

What they are checking: Fairness and neutrality, because investigators affect providers' income and reputations.

What would you do

A provider calls upset about your findings and says you don't understand their specialty. How do you respond?

What they are checking: Ability to stay professional, explain the basis for findings and stay open to valid clinical context.

After a review, how would you recommend changes so the same problem doesn't happen again?

What they are checking: Whether they think about prevention and provider education, not just recovering money.

About the work

Walk me through how you'd review a medical record against the claim to decide whether a billed service is supported.

What they are checking: Whether they have a disciplined method for matching documentation to CPT codes and payment policy.

What billing patterns would make you suspect a provider is upcoding or unbundling?

What they are checking: Practical knowledge of common fraud and abuse patterns that a Special Investigation Unit looks for.

How do you tell the difference between a provider making honest coding mistakes and one committing fraud or abuse?

What they are checking: Whether they can separate error from intent, which changes the recommendation and its consequences for the provider.

What's the difference between a prepayment review and a retrospective review, and how does your approach change?

What they are checking: Understanding of how timing affects the work, the provider impact and what evidence is available.

How do you write a summary of findings so it holds up if the provider appeals?

What they are checking: Whether their writing is factual, cites the policy and record, and would stand up to scrutiny.

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The full job description

As published by Centene.

Position Purpose: Audit medical records to identify inappropriate billing practices and recommend next steps through extensive review of claims data, medical records, corporate policy, state/federal policy, and practice standards. Key Details: Preferred qualifications include coding certification, nurse coding experience, and experience with CPT coding. • Perform retrospective and prepayment reviews of medical records to identify potential abuse and fraud and inappropriate billing practices • Investigate, analyze, and identify provider billing patterns to recommend payment based on medical records, claim history, billing codes, regulatory and state guidelines, and policies • Prepare summary of findings and recommend next steps for providers • Identify preventative measures and recommend changes to internal policies and procedures and/or provider practices to prevent future fraudulent and erroneous practices • Consult investigators to identify abuse and fraud by utilizing clinical and coding expertise to analyze patterns in billing activities • Performs other duties as assigned. • Complies with all policies and standards. Education/Experience: Associate's Degree related field or equivalent experience preferred 2+ years related clinical experience in the field of obtained license required Provider education preferred Licenses/Certifications: Coding certification from an accredited organization (American Academy of Professional Coders or American Health Information Management Association), RN, LPC, LPN, LCSW, LMHC, PT, OT, or ST or related license. required At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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