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Clinical Coordinator - CT3

Centerstone · Alton, IL · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a struggling staff member improve.

What they are checking: Whether they can coach people through problems rather than just report them.

Tell me about a time you had to handle a conflict between staff.

What they are checking: Whether they can resolve conflict fairly in a small team.

How do you model good customer service for your team?

What they are checking: Whether they lead by example in how clients and partners are treated.

What would you do

How do you keep a program in regulatory compliance while still carrying a caseload?

What they are checking: Whether they can balance management duties with direct care.

A clinician's charts keep failing audit. What do you do?

What they are checking: Whether they address documentation problems with clear expectations and support.

About the work

How do you provide clinical supervision to substance use clinicians and interns?

What they are checking: Whether they can teach skills and review cases in a structured way.

Which evidence-based treatments for substance use do you rely on?

What they are checking: Whether they know approaches like motivational interviewing and relapse prevention well enough to teach them.

How would you train a new intern in the first month?

What they are checking: Whether they have a plan to build competence step by step.

How would you market a program to referral sources?

What they are checking: Whether they can build relationships that keep referrals coming.

How do you link clients to internal and external resources after intake?

What they are checking: Whether they know how to connect clients to the right next service.

Practice this interview out loud.

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The full job description

As published by Centerstone.

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION Responsible for development, staffing, marketing, organization, and management of services. Provides clinical staff and interns/practicum students with clinical supervision and/or direct supervision. Works closely with the care teams to ensure regulatory compliance. Provides counseling services. Provides clinical supervision. Conducts intake and assists with making linkages to internal and external resources. Provides and promotes outstanding internal and external customer service. ESSENTIAL DUTIES & RESPONSIBILITIES • Provides counseling services using evidence-based methodologies to provide excellent clinical services. Prepare for and conduct individual, group, and family therapy for assigned caseload. Works with assigned staff to help them develop competencies in same. • Provides clinical supervision and consultation to substance use clinicians and interns/practicum students, as assigned to assure quality of services. Trains or ensures training of new staff/Interns/practicum students in various aspects of services to comply with regulatory guidance. • Ensures that substance use clinical services are recovery focused taking into account trauma informed care practices. Provides consistent, personal growth-focused services to all assigned clients by maximizing time spent working directly with clients to assist their personal growth process. • Requires a high level of collaboration and communication across multiple levels of management. Collaborates across nursing, substance abuse outpatient treatment, residential treatment programs to transfer clients among various levels of care, and educate staff members about services. • Ensures specialty annual requirements are met by assigned staff (i.e., TB testing, Hepatitis testing, Narcan training, etc.) • Conducts intake for recipient entering services, including explaining services, gathering information needed on intake materials, ensuring service recipient understands all forms, assuring signature on appropriate contracts and consents, and submitting materials for processing, as assigned. Conducts assessment and write assessment summaries, as assigned. • Assists service recipients with making linkage with internal and external resources as outlined in treatment plan and in coordination with health home, and other services as appropriate. Maintains appropriate contact with referral sources including providing information on service recipient progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate. • Assists service recipient in making discharge plans and provide follow up services as assigned. • Monitors urinalysis, breathalyzer, and other testing as assigned. • In the absence of supervisor, in consultation with other leaders, makes decisions to assure program continuity of services. KNOWLEDGE, SKILLS & ABILITIES • Effectively communicate via written, verbal, in person and virtual methods. • Knowledge of program planning and evaluation. • Skill in customer service techniques. • Skill in identification of staff training needs. QUALIFICATIONS Education Level Master’s Degree in Human Services. Years of Experience Two years minimum working with clients receiving substance use services. Minimum of one year of supervisory experience. Required Certification/Licensure Clinical license (LCPC/LCSW) required. PHYSICAL REQUIREMENTS Task Percentage of Time/Frequency Standing - 20% Sitting - 80% Squatting - occasional Driving - occasional Kneeling - occasional Lifting - occasional Bending - occasional DISCLAIMER The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Pay Range: $58,700.00--$82,300.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: • Medical, dental, and vision health coverage • Flexible Spending and Health Savings Accounts • 403b retirement plan with company match • Paid time off and ten paid holidays • AD&D Insurance, Life Insurance, and Long Term Disability (company paid) • Employee Resource Groups • Continuing education opportunities • Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

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