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This position has closed. Sanford Health removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Clinical Applications Support Analyst - Radiant/Cupid

Sanford Health · Marshfield, WI · $26.00–$41.50 an hour · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How does clinical experience in radiology or cardiology help you as an analyst?

What they are checking: Whether they can speak the language of techs and physicians, which the posting prefers.

Tell me about a time you had to adapt to a big change at work quickly.

What they are checking: Ability to work through change efficiently, which the department details stress.

Tell me about a time you supported users during a go-live or upgrade.

What they are checking: Experience with the pressure of at-the-elbow support and quick fixes.

How do you stay self-driven when nobody is telling you what to work on next?

What they are checking: Self-direction, which the department details list first.

What would you do

A cath lab procedure log isn't documenting correctly in Cupid. How do you troubleshoot it?

What they are checking: Methodical problem solving in a high-stakes cardiology workflow.

How would you gather and analyze data on your own to find out why exam turnaround times went up?

What they are checking: Independent data analysis, which the posting calls out as a need.

A radiologist wants a custom change that would break the standard build. How do you respond?

What they are checking: Saying no or offering alternatives while keeping a good relationship with clinical users.

About the work

What's your experience with Epic Radiant or Cupid, and what parts of the build have you worked in?

What they are checking: Direct familiarity with the radiology and cardiology modules this team supports.

Walk me through the workflow of an imaging order from the provider placing it to the result reaching the chart.

What they are checking: End-to-end understanding of how Radiant fits with scheduling, PACS and results.

How do you test changes to protocols or order questions before go-live?

What they are checking: Testing rigor in modules where errors can affect patient imaging and safety.

What's the difference between a request you handle yourself and one you escalate to Epic or another team?

What they are checking: Knowing the limits of their role in a Tier Two support model.

Practice this interview out loud.

Offer builds a real interview for this exact role at Sanford Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: 8 Hours - Day Shifts (United States of America)

 Scheduled Weekly Hours: 40

 Compensation: Salary Range: $26.00 - $41.50

Pay starts at $26 and increases according to years of experience.

 Union Position: No

 Department Details Candidate will be part of a fast paced technology EMR team that supports Epic Radiant and Cupid modules. Candidate should be self-driven, able to work thru change efficiently and able to gather and analyze data independently. Summary Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Job Description Clinical Applications Support Analyst will support Epic Radiant and Cupid applications. Clinical experience in radiology and/or cardiology preferred. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach. Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills. Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives. Qualifications Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred. Previous experience in Information Technology is preferred. Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing. Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.