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Clinic Maintenance Technician JMC

Mercyhealth · Janesville, WI · Full time

Posted Aug 6, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had more requests than you could finish in a day. How did you decide what came first?

What they are checking: Whether they put safety issues ahead of cosmetic ones and keep the people who asked informed.

When you have downtime, you may help with laundry, stocking and supply delivery. How do you feel about that?

What they are checking: Whether they are willing to pitch in beyond their main trade to support patient care.

Tell me about a repair you weren't sure how to do. What did you do?

What they are checking: Whether they know when to ask for help or call a specialist instead of guessing.

What would you do

It snowed overnight and the clinic opens at 7. How do you plan snow and ice removal?

What they are checking: Whether they prioritize entrances and walkways so patients and staff do not slip and fall.

You notice a loose handrail in a hallway, but it isn't on any work order. What do you do?

What they are checking: Whether they take ownership of hazards they see instead of waiting for someone to report them.

How do you work with security and cleaning staff when a job affects their areas?

What they are checking: Whether they coordinate so their work does not create surprises or safety gaps for other teams.

About the work

Walk me through how you handle a work order from the online request system, from getting it to closing it out.

What they are checking: Whether they track and finish work orders reliably so nothing sits open and forgotten.

How would you patch and paint a damaged wall in a clinic area that patients use during the day?

What they are checking: Whether they do neat work while keeping patients safe from wet paint, dust and tools.

What do you check when you maintain a pool, and what readings would make you close it?

What they are checking: Whether they understand water chemistry and safety enough to protect the patients using it.

How do you keep a work area safe when you're doing repairs in a building full of patients?

What they are checking: Whether they use signs, barriers and timing to keep patients away from hazards.

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The full job description

As published by Mercyhealth.

Essential Duties and Responsibilities • Responsible for providing a safe environment for patients and staff as defined by applicable codes and standards • Performs functions of patching painting, light repairs, and pool maintenance. • Works cooperatively with Security and Cleaning personnel • Assists in ground maintenance • Performs snow and ice removal • Proficient in using on-line work request system and completes work orders in a timely matter • Performs duties as time allows, assisting and supporting patient care including but not limited to laundry duties, stocking and distribution of supplies, receiving and distribution of materials. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience High School Graduate. Basic mechanical experience and computer skills preferred. Certification and Licensure For those driving Mercyhealth vehicles: Maintain a valid driver's license. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy. For those driving their personal vehicles: Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy. Skills and Abilities Able to work independently or minimal supervision. Good interpersonal/communication skills. Good interpretive/analytical skills. Other duties as assigned. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds and occasionally lift and/more over 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Level of Supervision N/A Supervises No Supervisory responsibilities. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP’s Best Employers for Workers Over 50 • One of Working Mother magazine’s 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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