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Clinic Assistant - Physical Medicine Full-time Days

Northwestern Medicine · Wheaton, IL · Full time · Health Care Provider

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you set up for or assisted with a procedure, such as an injection.

What they are checking: Whether they can prepare supplies and support providers during treatments in an outpatient setting.

Tell me about a time you worked with a patient who was frustrated or in a lot of pain.

What they are checking: Whether they can stay patient and kind with people whose pain makes them short-tempered.

What does working as a key team player in a physician office mean to you?

What they are checking: Whether they help coworkers and communicate well, which keeps a multi-role clinic running smoothly.

What would you do

A patient mentions new numbness in their leg that was not there at their last visit. What do you do?

What they are checking: Whether they recognize a possible change that matters and communicate it rather than just writing it down.

The front desk is short-staffed and you are asked to check in patients and schedule follow-ups. How do you handle that?

What they are checking: Whether they are flexible enough to cover clerical duties without letting clinical tasks slip.

A patient asks you how much longer they will need therapy. How do you answer?

What they are checking: Whether they stay within their scope and connect the patient with the provider for clinical questions.

You notice a coworker skipped hand hygiene between patients. What do you do?

What they are checking: Whether they will speak up on infection control in a respectful way, even with a peer.

About the work

Patients in a physical medicine clinic often have pain or limited mobility. How do you help them in and out of the exam room safely?

What they are checking: Whether they use safe transfer techniques that protect both the patient and themselves.

How do you take vital signs and screen a patient during rooming, and what would you report right away?

What they are checking: Whether they can perform screening accurately and spot changes in condition that need the provider's attention.

How do you keep the exam areas stocked and the equipment working during a busy day?

What they are checking: Whether they handle supply and equipment upkeep proactively so the clinic does not slow down.

How do you make sure your documentation is accurate when you are moving fast?

What they are checking: Whether they protect accuracy in the record even under time pressure.

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The full job description

As published by Northwestern Medicine.

The Clinic Assistant (CA) reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Clinic Assistant (CA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: • Under the supervision of healthcare provider, assists with performing patient treatments. • Performs basic tasks, screening procedures and specimen collection. • Screens for and communicates changes in patient condition. • Documents patient care given. • Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. • Maintains examination area. • May perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, billing, and patient registration. • Presents a friendly, approachable, professional demeanor and appearance. • Refer to Scope of Practice Inventory for RN, LPN, MA and CA (RMG or NMG as indicated) Required : • One or more years recent experience working as a clinic assistant in a physician office or hospital setting; or completion of a training program in a medically related field; or currently enrolled in a medically related college degree program with an intent of entering the healthcare field • Basic Life Support Certification from an American Heart Association accredited source within 90 days if being hired for The Health Network. Basic Life Support Certification is required effective day one if being hired in the Academic Medical System (central region). • High school diploma or equivalent. Preferred : • Associate's Degree or Bachelor’s Degree Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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