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Clinic Assistant, Digestive Health Clinic, Full-Time, Days

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting calls this a multi-skilled role, clinical and administrative. Which side are you stronger on?

What they are checking: The posting uses that phrase, and an honest answer tells you what training they need.

Full time days in Chicago. How does that fit your life?

What they are checking: Honest fit with the schedule and location the posting states.

What would you do

How do you talk to a patient about something they find embarrassing?

What they are checking: Digestive symptoms are among the things patients least want to discuss.

How would you explain a preparation a patient has to do before a procedure?

What they are checking: Bowel preparation instructions are where digestive health appointments most often fail.

You notice a change in a patient's condition. What do you do?

What they are checking: The posting names screening for and communicating changes in patient condition.

A patient asks you a clinical question you cannot answer. What do you do?

What they are checking: The edge of the role, and knowing it protects everyone.

About the work

Tell me about working in a gastroenterology or digestive health setting.

What they are checking: The posting names the digestive health clinic, which has its own rhythm and preparations.

How do you collect and handle a specimen so nothing goes wrong with it?

What they are checking: The posting names basic tasks, screening procedures and specimen collection.

How do you keep the exam area and equipment ready through a busy clinic?

What they are checking: The posting names maintaining equipment and supplies including reordering and troubleshooting.

How do you handle scheduling and registration alongside the clinical work?

What they are checking: The posting names filing, reception, scheduling, data entry, billing and registration.

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The full job description

As published by Northwestern Medicine.

The Clinic Assistant (CA) reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Clinic Assistant (CA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: • Under the supervision of healthcare provider, assists with performing patient treatments. • Performs basic tasks, screening procedures and specimen collection. • Screens for and communicates changes in patient condition. • Documents patient care given. • Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. • Maintains examination area. • May perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, billing, and patient registration. • Presents a friendly, approachable, professional demeanor and appearance. • Refer to Scope of Practice Inventory for RN, LPN, MA and CA (RMG or NMG as indicated) Required : • One or more years recent experience working as a clinic assistant in a physician office or hospital setting; or completion of a training program in a medically related field; or currently enrolled in a medically related college degree program with an intent of entering the healthcare field • Basic Life Support Certification from an American Heart Association accredited source within 90 days if being hired for The Health Network. Basic Life Support Certification is required effective day one if being hired in the Academic Medical System (central region). • High school diploma or equivalent. Preferred : • Associate's Degree or Bachelor’s Degree Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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