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Client Service Administrator - Maar Financial Group

Thrivent · Crete, IL · $50,000–$62,000 a year · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about client service work you have done.

What they are checking: The posting names demonstrating customer service orientation obtained in any field.

Are you interested in the SIE, Series 7 and 66?

What they are checking: The posting names securities licensing as part of advancement.

How do you take feedback when your work needs correcting?

What they are checking: The posting names accepting feedback and constructive criticism well.

The salary range is fifty to sixty-two thousand depending on licensing and experience. Does that work for you?

What they are checking: The posting states the range and what it depends on.

What would you do

How do you handle sensitive client financial information?

What they are checking: The posting names maintaining the integrity of sensitive and confidential information.

How do you keep several advisors' client requests moving at once?

What they are checking: The posting names supporting advisors in a fast-paced environment.

A client calls upset about something on their account. How do you handle it?

What they are checking: The client service administrator is the first person they reach.

About the work

Where are you with a life and health license?

What they are checking: The posting requires having or being willing to obtain one.

How comfortable are you in Word, Outlook and Excel?

What they are checking: The posting requires proficiency in all three.

Tell me about writing something a client had to understand and act on.

What they are checking: The posting names excellent writing skills specifically.

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The full job description

As published by Thrivent.

Summary This position provides licensed financial and non-financial support to Maar Financial Group and will serve as a resource to Thrivent Financial for Lutherans Financial Advisors. Individuals in this position will be focused on securities and investment advisory products and services as well as fixed and variable life, health, and annuities products and together with the Financial Advisors, will serve the financial and non-financial needs of Thrivent members, customers, and their families. Responsibilities may include working with a Financial Advisor to develop and implement business and marketing plans to acquire, cultivate, and retain members, prospecting and marketing, case and proposal preparation, referral generation, and building a sense of “community” with and among members and prospects. The Associate reports to and is employed/contracted by the Financial Advisor. Thrivent Investment Management Inc. is the sponsor for FINRA registration and Thrivent Financial for Lutherans is the sponsor for insurance licensure. Job Description Position Summary Maar Financial Group is looking for a self-motivated individual who thrives working not only independently but also with a team. The Client Service Administrator’s main responsibilities will include providing client service along with advisor support: answering client questions regarding insurance and financial accounts; assist advisors with meeting preparation and assisting with forms and transactions for financial accounts; supporting projects and the administration of various programs, assisting with drafting financial plans and reports; contacting clients for service related matters; and, participating in occasional marketing events that may occur during non-business hours. Compensation Compensation will be market and situation-based, corresponding to the candidate’s experience level and credentials. The package will include a competitive salary, annual bonus opportunity after one year’s employment, and participation in a 401(k) plan. Option of medical. Salary Range based on license status and experience: $50,000 - $62,000 Position Roles/Responsibilities/Accountabilities • Bachelor’s degree • Must have or willing to obtain life and health license • Interest in attaining securities licensing (SIE, Series 7 and 66) as part of advancement • Interested in understanding financial/compliance regulations and economic factors affecting client accounts • Excellent writing skills • Very detail oriented and organized • Excellent problem solving and communication skills • Ability to flourish in a fast-paced environment • Ability to maintain integrity of sensitive/confidential information • Work well in a team-oriented environment • Demonstrate an ability to develop and cultivate relationships • Accept feedback and constructive criticism well • Pass any applicable pre-employment tests • Be able to demonstrate customer service orientation/experience obtained in any field • Proficient in Microsoft Word, Outlook, and Excel External/Internal Dependencies • Must be able to work with all roles of the Maar Financial Group . • Must be able to represent the organization in work with external clients. • Must be able to cultivate and maintain relationships with outside organizations. As part of Maar Financial Group recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records. All persons with securities registrations are subject to TIMI’s Outside Securities Accounts Policy which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

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