Jobs › Northwestern Medicine

Client Office Phlebotomist-Part-time Days JA

Northwestern Medicine · Evergreen Park, IL · Part time · Health Care Provider

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

Apply at Northwestern Medicine

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Thirty-three hours a week, Monday to Thursday afternoons, Friday mornings and rotating Saturdays. How does that fit your life?

What they are checking: The posting states the whole schedule precisely.

What would you do

What is different about working at a client office rather than a hospital?

What they are checking: The posting places the role at a client site in Evergreen Park.

How do you introduce yourself and explain what you are about to do?

What they are checking: The posting names demonstrating the AIDET model.

How do you talk with a patient about something private in a women's health setting?

What they are checking: An OBGYN office asks about private matters every day.

About the work

Tell me about your phlebotomy experience.

What they are checking: The posting names venipuncture collection and specimen processing.

Tell me about working in an OBGYN setting.

What they are checking: The posting states previous OBGYN experience is strongly preferred.

How do you draw from a patient who is a hard stick?

What they are checking: The skill that separates phlebotomists.

Walk me through checking an order before you draw.

What they are checking: The posting names receiving and reviewing physician orders.

How do you identify a patient correctly every single time?

What they are checking: The posting names optimizing patient safety to reduce the likelihood of errors.

How do you handle a specimen so it is not rejected by the lab?

What they are checking: Labeling, order of draw and handling are what make a sample usable.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northwestern Medicine from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northwestern Medicine.

This is a part-time, 33 hours per week, phlebotomy position located at a client site in Evergreen Park. Previous OBGYN experience strongly preferred. Must be able to work Monday through Thursday 12pm - 6:30pm; Friday 10am - 3pm; may be required to work rotating Saturdays' 8am - 1pm. The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills. The phlebotomist must have the ability to function as part of a highly effective team that consistently puts “Patients First”. The Phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval and lab reception/clerical duties and functions Responsibilities: · Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures. · Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. · Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols and procedures. · Patient communication model and provides appropriate post-phlebotomy patient care. · Processes specimens in a timely manner to ensure stability and integrity of samples including labeling, centrifuging, aliquoting, freezing and packaging specimens for transport in accordance with established protocols and policies. · Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager. · Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results as appropriate · Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care · Maintains a safe work environment, holds self-accountable for safe work practices; including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste. · Performs lab-related clerical duties include but not limited to order entry, verification of test result receipt, patient information retrieval as well as utilization of email, medical record systems, handheld and desktop devices, ordering and maintaining supply inventory, filing and sanitizing equipment as necessary · Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes. · Adheres to continuing education expectations; completes and signs-off on competency assessments · Demonstrates the value of teamwork on a consistent basis; interacts with and assists others in a professional manner · Applies critical thinking, sound decision making and judgment to investigate and resolve challenging situations · Complies with all organizational policies regarding ethical business practices. · Performs other duties as assigned Minimum Requirements: Education: • High School diploma or equivalent. Certification: • ·Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. Preferred : · Experience performing phlebotomy on a broad range of patient’s types. · Experience with processing lab specimens, transferring specimens, and handling a centrifuge. · Familiar with medical EMR systems. · Knowledge of medical terminology. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Apply at Northwestern Medicine