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Child Welfare Case Manager - Fulltime

Children's Wisconsin · Milwaukee, WI · Full time

Posted Aug 12, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to deliver hard news to a parent, like a court recommendation they didn't want.

What they are checking: Whether they can be honest and direct with families while staying respectful.

Tell me about a time you worked with a family from a different background than yours. What did you learn?

What they are checking: Whether they practice cultural humility and avoid bias in decisions about families.

What keeps you going in a job with high stress and frequent turnover?

What they are checking: Whether they have realistic expectations and healthy ways to stay in demanding work.

What would you do

You make a home visit and the parent won't let you in. What do you do?

What they are checking: Whether they can stay safe, respect the family and still meet their duty to check on the child.

A foster parent and a birth parent are in conflict over the child. How do you handle it?

What they are checking: Whether they can keep the focus on the child and manage tension between caregivers.

About the work

Walk me through how you'd build a case plan with a family whose children were just placed in foster care.

What they are checking: Whether they know how to set clear, achievable goals with parents that lead toward safety and permanence.

How do you assess whether a child is safe to return home?

What they are checking: Whether they understand safety assessment and can weigh progress against real risks.

How do you keep up with court deadlines, visits and documentation on a full caseload?

What they are checking: Whether they have systems to manage the heavy paperwork and timelines of child welfare work.

How do you testify or write a court report so the judge gets an accurate picture?

What they are checking: Whether they can present facts clearly and fairly in a legal setting.

How do you connect parents to services like substance use treatment or parenting classes and follow up?

What they are checking: Whether they know community resources in Milwaukee County and actively track progress.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. • Foster Care • Treatment Foster Care • Adoption • Respite Care • Child Advocacy Centers • Family Case Management • Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary : Children’s child welfare program is seeking mission-driven professionals committed to strengthening families and supporting child safety and well-being. Drawing upon strength-based, trauma-informed practice and utilizing a family teaming model, Child Welfare Case Managers work in partnership with parents and their team to manage child safety while enhancing parents’ ability to keep their children safe. Our priority is family connectedness and our primary goals are keeping families intact and facilitating reunification. When children cannot return home safely, Child Welfare Case Managers pursue alternate forms of permanency, such as transfer of guardianship and adoption, with a focus on maintaining family relationships. One of Children’s core values is collaboration: our culture is supportive and focused on teamwork across our child welfare programs. As a member of our team, you will have the opportunity enhance child safety, foster resilience and promote well-being for the families we serve and the community they live within. Job responsibilities include: • Client engagement • Safety assessment and planning • Case/permanency planning and service coordination • Coordinate multi-disciplinary family teams and meeting facilitation • Conduct in-home and community-based visits with children, families, and caregivers • Facilitate placement into out-of-home care settings and support caregivers in meeting the needs of children and youth in partnership with families • Document case progress • Represent child welfare perspective in court proceedings Position Details & Benefits: • Full-time with robust benefit package including 403b matching, education assistance, dependent care contribution and generous paid time off • Potential Public Service Loan Forgiveness Program eligibility • Reimbursement for mileage at the federal rate • Work cell phone line • Fast-paced, flexible work schedules • Professional development and career advancement opportunities Position Requirements: • Knowledge acquired through a Bachelor's Degree in Social Work, Psychology, Sociology, Criminal Justice or related degree that meets child-placing license requirements. • One year of experience in the delivery of educational training, employment services, vocational counseling, social services or related field preferred. • Case management experience with economically disadvantaged populations preferred. Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred. • Requires a valid driver's license, acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier. • Must use personal vehicle to transport children, complete in-house car seat transporter training within one month of hire and re-train biannually thereafter to maintain. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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