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Certified Ophthalmic Assistant JMC, East Clinic

Mercyhealth · Janesville, WI · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you assisted with a minor office procedure or laser. What was your role?

What they are checking: Whether they can support the physician calmly with setup, patient comfort and careful technique.

Tell me about a time you worked with an elderly patient who had trouble hearing or understanding the tests.

What they are checking: Whether they adapt their instructions so results stay accurate and the patient feels respected.

You may be asked to work alternate shifts and weekends. How do you handle a schedule that changes?

What they are checking: Whether they are flexible and reliable enough to keep a clinic staffed.

What would you do

A patient's visual acuity has dropped two lines since last time. What do you do before the doctor comes in?

What they are checking: Whether they confirm the finding with pinhole and refraction and clearly flag the change.

A patient calls in with a red, painful eye and blurred vision. How do you decide how soon they need to be seen?

What they are checking: Whether they can triage by phone and recognize symptoms that cannot wait for a routine visit.

You notice the slit lamp is giving you a dim or uneven light. What do you do?

What they are checking: Whether they report and handle equipment problems instead of quietly working around them.

About the work

Walk me through a full workup on an established glaucoma patient, from history to the tests you'd run.

What they are checking: Whether they know which tests matter for a given condition and do them in an efficient order.

How do you set up and run automated perimetry so the results are reliable?

What they are checking: Whether they understand the fixation checks and patient coaching that make visual field tests valid.

How do you take biometry or A-scan measurements for a cataract patient, and why does accuracy matter so much?

What they are checking: Whether they know biometry errors lead to the wrong lens implant and a poor surgical result.

How do you keep accurate charting when you're also scribing for the doctor during a busy exam?

What they are checking: Whether they can document quickly and correctly without slowing the physician down.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms and collects patient assessment data. Documents patient history, vitals, glasses and contact lens information. Assists physicians during treatment, testing and examinations. Maintains timely flow of patients. • Performs- VA, Pinhole, Color, Stereo, Tear test, Glare testing, Amsler Grid, Confrontation fields, Automated perimetry, Applanation using-Tonopen, I-Care, or Goldman tonometers, Pachymetry, Auto keratometry/Auto Refractometry, Auto Lensometry, Manifest Refractometry, Basic slit lamp including, assessment of anterior angles, pupils check , Fundus and External photography, OCT, corneal/disc topography, scribes, assists in minor office surgery and lasers, Administers medications and performs other patient care procedures such as Biometry/A-Scan as directed and according to established criteria. • Provides patient and family education. Follows up on patient care as needed. • Performs telephone triaging of patients. Responds to incoming telephone calls, In basket messages, and My Chart messages, maintains accurate charting. • Maintains and calibrates, equipment • May be required to work alternate shifts and weekends EDUCATION AND/OR EXPERIENCE High School diploma. Prefer education as a paraprofessional in ophthalmology or optometry. CERTIFICATION/LICENSURE Certified by JCAHPO as Certified Ophthalmic Assistant. Approved CPR or BLS certification required within 90 days OTHER SKILLS AND ABILITIES Good interpersonal/communicative skills needed LEVEL OF SUPERVISION Work is performed according to specific procedures and methods, but partner must make minor decisions using independent judgment required in order to adapt to routine situations. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP’s Best Employers for Workers Over 50 • One of Working Mother magazine’s 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

Apply at Mercyhealth