Jobs › Mercyhealth

Certified Nursing Assistant, Outpatient Surgery - Variable Days

Mercyhealth · Janesville, WI · $17.57–$25.48 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

Apply at Mercyhealth

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped calm a nervous patient. What did you say or do?

What they are checking: Whether they can ease anxiety in a short window, which shapes how a patient remembers the whole visit.

Outpatient surgery moves fast and the schedule changes a lot. Tell me about a time your day got rearranged with little notice.

What they are checking: Whether they stay flexible and steady on variable shifts without letting tasks fall through.

Tell me about a time you had to work closely with nurses who were under pressure. How did you make their job easier?

What they are checking: Whether they anticipate what the team needs and communicate clearly when things are busy.

What would you do

A patient waking up after surgery says they feel dizzy and want to stand right away. What do you do?

What they are checking: Whether they guard against falls after anesthesia and get the nurse before letting the patient move.

A family member in the waiting area is upset because the surgery is running late. How do you handle it?

What they are checking: Whether they show empathy and get accurate updates from the right person without making promises.

A patient is going home and asks you what they're allowed to eat tonight. What do you do?

What they are checking: Whether they know discharge teaching belongs to the nurse and route the question instead of guessing.

About the work

A patient is coming in for same-day surgery. What do you do to get them ready before they go back?

What they are checking: Whether they understand pre-op steps like vitals, gowning, belongings and checking that the patient stayed NPO.

How do you turn over a pre-op or recovery bay between patients, and what do you check before the next one comes in?

What they are checking: Whether they clean, restock and set up consistently so the next patient is safe and the schedule stays on time.

You notice the blood pressure you just took is much lower than the patient's baseline. What do you do?

What they are checking: Whether they recheck and report abnormal vitals promptly instead of just writing them down.

How do you keep supplies stocked in a fast unit without running out of something in the middle of a case day?

What they are checking: Whether they think ahead on stock levels and expired items instead of reacting when something is missing.

Practice this interview out loud.

Offer builds a real interview for this exact role at Mercyhealth from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Mercyhealth.

OVERVIEW As a Clinical Certified Nursing Assistant, you’ll play a vital role on the frontlines of patient care—providing hands-on support that directly impacts comfort, safety, and recovery. This is an opportunity to make a meaningful difference every day while working alongside a skilled clinical team in a fast-paced healthcare environment. Schedule : 32 hours per week Shift : Variable Shifts ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides patient care as assigned and per routine as defined by educational scope, according to standards of care, shift routines, and policies and procedures. • Answers call lights in a timely and appropriate manner. • Documents care provided according to standards. • Maintains a clean work and patient environment. • Maintains supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies. • Floats to various units based on identified patient care needs. • Participates in department or unit performance improvement activities. • Training/precepting new partners in collaboration with unit educator • Blood Glucose Monitoring (BGM) with lab personnel • Bladder scanning procedure reviewed • Bladder scanner training complete (check off sheet for competency) • Attaching patient to remote telemetry or bedside cardiac monitor • Managing and reporting collection devices: • Colostomy, ileostomy or other fecal management systems: care and output measures • Indwelling catheters: care and output measures • Nasogastric tubes to suction • Surgical drains under direction of supervising RN • Competent in completing vital signs: Manual process for blood pressure and required reporting of abnormal values to supervising RN • Discontinue invasive devices under the direction of the supervising RN: • Indwelling (Foley) catheters • Nasogastric tubes • Peripherally inserted intravenous catheters • Similar devices as appropriate EDUCATION AND/OR EXPERIENCE Completion of a CNA program. CERTIFICATION/LICENSURE Current CNA certificate in applicable state. Approved CPR or BLS certification required within 90 days. OTHER SKILLS AND ABILITIES Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment. Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. LEVEL OF SUPERVISION N/A SUPERVISES This job has no supervisory responsibilities. PAY RANGE: $17.57 - $25.48 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

Apply at Mercyhealth