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Certified Nursing Assistant, Medical Unit - Second Shift

Mercyhealth · Janesville, WI · $17.57–$25.48 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped train or precept a new CNA.

What they are checking: Whether they can teach others and model good habits, which the posting includes.

Tell me about a hard shift. How did you keep going?

What they are checking: Whether they have the stamina and attitude for a physical, fast-paced second shift.

What would you do

Several call lights go on at once. How do you decide which to answer first?

What they are checking: Whether they can prioritize safety needs like falls or breathing over routine requests.

While helping a patient to the bathroom, you notice they seem weaker and more confused than earlier. What do you do?

What they are checking: Whether they notice changes in a patient and tell the nurse instead of assuming it is normal.

How do you help a patient with bathing and toileting while protecting their dignity?

What they are checking: Whether they provide personal care with respect and privacy.

You get floated to another unit for the shift. How do you get comfortable fast?

What they are checking: Whether they adapt to new units and ask for what they need.

A patient refuses to be turned or repositioned. What do you do?

What they are checking: Whether they respect the patient while explaining why it matters and telling the nurse.

About the work

How do you use a bladder scanner, and what do you report to the nurse?

What they are checking: Whether they know the procedure they are checked off on and report results promptly.

Walk me through how you check a blood glucose and what you do with an unusual result.

What they are checking: Whether they do point-of-care testing correctly and report out-of-range values right away.

You are attaching a patient to a telemetry monitor. What do you check to make sure it is working?

What they are checking: Whether they place leads correctly and confirm the monitor is reading before walking away.

How do you document the care you gave, like intake, output and vital signs?

What they are checking: Whether they record accurately and on time so nurses can make decisions from the data.

Practice this interview out loud.

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The full job description

As published by Mercyhealth.

OVERVIEW As a Clinical Certified Nursing Assistant (CNA), you’ll play a vital role on the frontlines of patient care—providing hands-on support that directly impacts comfort, safety, and recovery. This is an opportunity to make a meaningful difference every day while working alongside a skilled clinical team in a fast-paced healthcare environment. Schedule : 32 hours per week Shift : Second Shift ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides patient care as assigned and per routine as defined by educational scope, according to standards of care, shift routines, and policies and procedures. • Answers call lights in a timely and appropriate manner. • Documents care provided according to standards. • Maintains a clean work and patient environment. • Maintains supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies. • Floats to various units based on identified patient care needs. • Participates in department or unit performance improvement activities. • Training/precepting new partners in collaboration with unit educator • Blood Glucose Monitoring (BGM) with lab personnel • Bladder scanning procedure reviewed • Bladder scanner training complete (check off sheet for competency) • Attaching patient to remote telemetry or bedside cardiac monitor • Managing and reporting collection devices: • Colostomy, ileostomy or other fecal management systems: care and output measures • Indwelling catheters: care and output measures • Nasogastric tubes to suction • Surgical drains under direction of supervising RN • Competent in completing vital signs: Manual process for blood pressure and required reporting of abnormal values to supervising RN • Discontinue invasive devices under the direction of the supervising RN: • Indwelling (Foley) catheters • Nasogastric tubes • Peripherally inserted intravenous catheters • Similar devices as appropriate EDUCATION AND/OR EXPERIENCE Completion of a CNA program. CERTIFICATION/LICENSURE Current CNA certificate in applicable state. Approved CPR or BLS certification required within 90 days. OTHER SKILLS AND ABILITIES Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment. Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. LEVEL OF SUPERVISION N/A SUPERVISES This job has no supervisory responsibilities. PAY RANGE: $17.57 - $25.48 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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