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Certified Nursing Assistant - Hospice House

SSM Health · Fond du Lac, WI · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What draws you to hospice work, and how do you take care of yourself doing it?

What they are checking: Whether they understand end-of-life care and have healthy ways to handle the emotional weight.

How do you respect a patient's dignity during personal care?

What they are checking: Gentle, respectful care that keeps patients covered, informed and in control as much as possible.

The posting says you receive your assignments from the RN. How do you work with the nurse on a night shift?

What they are checking: Working within delegation and communicating clearly with a small night team.

Tell me about a time you supported a patient or family from a different culture or faith than your own.

What they are checking: Respect for different beliefs and practices around death.

This is 32 hours a week on nights. How have you handled night shifts before?

What they are checking: Reliability and alertness on nights, when hospice patients and families still need full attention.

What would you do

A family member is crying in the hallway at 2 a.m. What do you do?

What they are checking: Offering presence and support while knowing when to involve the nurse or chaplain.

About the work

How do you keep a dying patient comfortable during the night?

What they are checking: Comfort care skills, like repositioning, mouth care and noticing pain, that matter most in hospice.

What changes in a patient would you report to the nurse right away?

What they are checking: Recognizing signs of distress or decline and reporting them promptly.

How do you care for a patient's body after death?

What they are checking: Respectful post-mortem care and sensitivity to family wishes and traditions.

How do you document care so the next shift knows how the patient did overnight?

What they are checking: Clear charting, which helps the team adjust comfort care.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-Hospice Home of Hope Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. In this role, you'll be a vital part of the hospice care team, helping patients feel comfortable, respected, and supported throughout their journey. Your compassionate approach, dedication to quality care, and strong teamwork will help ensure patients and families receive the support they need during a meaningful time. If you find purpose in helping others and thrive in a patient-centered environment, you'll find this role both rewarding and impactful. Department: Hospice Home of Hope Schedule: Full-time; scheduled 32 hours a week as a night shift Apply today. SSM Health – We bring out the incredible in you, every day. Job Summary: Assists in performing a variety of nursing care services for patients in a hospice house setting. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Receives patient care assignment from the registered nurse (RN) in charge. Initiates delegated tasks based on demonstrated competence in performing nursing activities for specific patient age group served. • Collects and documents data for the admission assessment and reassessment at specific times for patient population. Documents and provides appropriate data to the RN and/or LPN for analysis and validation of patient’s response to care or treatment and when significant change occurs in the patient’s condition. • Contributes to safety and quality care by relaying information via charting and communicating to team members. • Informs licensed nurse of any changes in patient condition/needs, of patient complaints, and of patient/significant other educational needs. • Answers patients’ calls for help, takes their vital signs, and monitors their behavior and physical condition for progress or deterioration. Assists with baths, ambulating, feeding, skin care, personal and oral hygiene and making occupied and unoccupied beds. Performs dressing changes, enemas, ostomy care, toileting, turning, cough and deep breathing, catheter care, collection of biological specimens, measuring and recording intake and output of fluids. • Prepares patients for discharge and accompanies them upon dismissal as indicated. • Stocks and maintains supplies and equipment in keeping with patient care needs and cost containment. Utilizes time and supplies economically and conscientiously. • Assists with delegated clerical duties such as answering telephones, relaying messages, transcription of physician orders, preparing and organizing the patient's medical record. • Orients new patients and significant others to the hospice house. • Performs mechanical and manual operation of equipment as recommended in user's manual, with ability to recognize common mechanical problems and initiate appropriate corrective action. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • Completion of an approved nurse aide training program and passing grade on state of work location required exam EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Nurse Aide (CNA) - Illinois Department of Public Health (IDPH) State of Work Location: Missouri • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Nurse Assistant (CNA) - Missouri Department of Health and Senior Services State of Work Location: Oklahoma • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Nurse Aide (CNA) - Oklahoma State Department of Health State of Work Location: Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Nursing Assistant (CNA) - Wisconsin Nurse Aide Registry Work Shift: Night Shift (United States of America) Job Type: Employee Department: 1900000116 HOSPICE Home of Hope-FDL Scheduled Weekly Hours: 32 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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