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Certified Medical Assistant, Oncology - Part-Time

Mercyhealth · Lake Geneva, WI · $19.79–$28.69 an hour · Part time

Posted Jul 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you handle a patient who is emotional after getting hard news?

What they are checking: Whether they can offer kindness and support while keeping the clinic running.

This role is part-time at 24 hours a week. How do you stay connected with the team and patients?

What they are checking: Whether they stay informed and reliable despite a part-time schedule.

Tell me about a time you made a mistake at work. How did you handle it?

What they are checking: Whether they report and correct mistakes honestly.

How do you keep exam rooms stocked and ready?

What they are checking: Whether they take ownership of supplies and room readiness.

What would you do

A patient in chemotherapy calls with a fever. What do you do?

What they are checking: Whether they know fever in a chemo patient is urgent and get a nurse involved immediately.

A patient wants to know their test results, but the provider hasn't reviewed them yet. What do you say?

What they are checking: Whether they stay within their scope and set clear expectations.

About the work

How is rooming an oncology patient different from rooming a general clinic patient?

What they are checking: Whether they are sensitive to the needs of patients going through cancer treatment.

How do you make sure lab specimens are labeled and handled correctly?

What they are checking: Whether they follow patient ID steps that prevent lab errors.

How do you coordinate a referral for a patient who needs insurance approval?

What they are checking: Whether they understand referral and authorization steps so care isn't delayed.

How do you protect patient privacy at check-in when the waiting room is full?

What they are checking: Whether they handle sensitive information carefully.

Practice this interview out loud.

Offer builds a real interview for this exact role at Mercyhealth from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Mercyhealth.

OVERVIEW This job helps patients throughout their visit by checking them in, preparing them for exams, assisting with basic medical procedures, and answering phone calls. It also includes scheduling appointments, updating patient records, handling referrals and payments, and keeping patient charts and clinic supplies organized. SCHEDULE: 24-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. CERTIFICATION/LICENSURE Required current CMA certification through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant) through NHA (National Healthcareer Association) or RMA through AAH (American Allied Health) or NCMA Certification through the NCCT that have also completed the education requirements. Approved CPR or BLS certification required within 90 days. Medication injection training and pharmacology is a required competency to perform medication administration. LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. PAY RANGE: $19.79 - $28.69 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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