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Certified Medical Assistant CDH Pediatric Outpatient Full-time Days

Northwestern Medicine · Winfield, IL · Full time · Health Care Provider

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped an anxious parent feel calmer.

What they are checking: Whether they can support parents, which is a big part of pediatric care.

Tell me about a time you made a mistake at work and how you fixed it.

What they are checking: Whether they report errors honestly and learn from them.

How do you communicate changes in a patient's condition to the provider?

What they are checking: Whether they share clear, timely information as part of the team.

What would you do

A parent says their child has had a fever for three days and is very sleepy. What do you do?

What they are checking: Whether they recognize warning signs and alert the nurse or provider right away.

Your CPR and Basic Life Support certification is required. What would you do if a child stopped breathing in the clinic?

What they are checking: Whether they know how to respond and call for help in a pediatric emergency.

About the work

Walk me through how you room a baby for a well-child visit.

What they are checking: Whether they know how to get accurate weight, length and head size in infants.

How do you give a vaccine to a toddler who is scared and crying?

What they are checking: Whether they can work safely and quickly while helping the parent hold the child.

How do you collect a urine sample from a young child?

What they are checking: Whether they know practical pediatric collection methods and labeling.

How do you keep supplies and equipment stocked and working in a busy clinic?

What they are checking: Whether they take ownership of the details that keep visits running smoothly.

How do you double-check a vaccine before you give it?

What they are checking: Whether they check the right child, vaccine, dose and expiration date every time.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

**Please note: This position requires High School Diploma or equivalent, Medical Assistant Certification and CPR – Basic Life Support.** This role is for Central DuPage Hospital (CDH) in Winfield, IL. The The Certified Medical Assistant - Pediatrics reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: • Under the supervision of healthcare provider, assists with performing patient treatments • Performs basic diagnostic procedures and specimen collection. Monitors and communicates changes in patient condition. Documents patient care given • Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. Maintains examination area • May perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, billing, and patient registration. Required: • High School Diploma or equivalent • Medical Assistant Certification • CPR – Basic Life Support Preferred: • Associate’s Degree • Proficient in a second language Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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