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Central Zone Practice Leader, Marsh Health and Benefits

Marsh McLennan · Chicago, IL · $212,000–$318,000 a year · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around an underperforming office or team.

What they are checking: Real leadership results in improving performance, not just maintaining it.

How do you develop and keep top consultants when competitors are recruiting them?

What they are checking: Talent leadership, including career paths, recognition and retention of key people.

Tell me about a time you inspired a large team through a hard change.

What they are checking: Ability to lead people through change, which the role asks for at scale.

How do you stay close to key clients while running a large practice?

What they are checking: Balance between management duties and client relationships at partner level.

What would you do

You would lead a large Health and Benefits team across the Central Zone. How would you spend your first six months?

What they are checking: A clear plan to learn the people, clients and financials before making big changes.

You report to the national H&B leader with a dotted line to the zone leader. How do you handle it when their priorities conflict?

What they are checking: Ability to navigate a matrix reporting structure with transparency and good judgment.

A top-performing consultant is damaging team morale. What do you do?

What they are checking: Willingness to address behavior even when the person brings in revenue.

About the work

How do you drive revenue growth and profitability at the same time in a consulting practice?

What they are checking: Understanding of pricing, utilization, mix of work and growth levers in a professional services business.

What do you see as the biggest shifts in employer health benefits over the next three years?

What they are checking: A strong market view that a partner-level leader would bring to clients and the team.

How do you decide where to invest in new capabilities, like pharmacy or analytics, in your zone?

What they are checking: Strategic investment judgment based on client demand and margin.

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The full job description

As published by Marsh McLennan.

Company: Marsh Description: At Marsh People and Investments, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating exciting and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client’s current and future needs through a lens of innovation and impact and every idea and solution we offer. Marsh People and Investments is the industry leader in helping companies create dynamic solutions that make a difference in the moments that matter. Central Zone Practice Leader, Marsh Health and Benefits (US) – Partner level We are seeking an experienced, results-driven leader to join our Marsh Health and Benefits US team. As the Health and Benefits Central Zone Practice Leader, you will lead and inspire a large team to execute our strategy and deliver revenue and profitability goals. This role reports to the Marsh Health and Benefits US Leader, with a dotted-line reporting relationship to the Central Zone Leader. This role may be based in any Central Zone office location and follows a hybrid schedule, with an expectation of at least three days per week in the office. What can you expect? • As one of four Zone Practice Leaders, you will be accountable for driving financial performance and for developing key client relationships and top talent • Be part of a collaborative national team executing our “One Firm” strategy that bridges business lines and geographies What’s in it for you? • We are the global leader in health and benefits consulting. We deliver innovative solutions that support the health and wellness needs of our clients and their employees • Opportunity to contribute thought leadership and intellectual capital within a global organization developing solutions for todays and tomorrow’s toughest challenges • Work with collaborative, high performing colleagues who care deeply about the work—and each other—while supporting work-life balance We will count on you to: • Define and execute the Zone’s long-term business strategy, aligned to the overall Health and Benefits strategy; drive engagement through clear, consistent communication with Health & Benefits Leaders and Office Leaders. • Deliver Zone financial performance, including revenue growth and profitability, with active management of the P&L. • Grow practice revenue by leading sales growth, enabling cross-practice collaboration, and strengthening external relationships to build the Marsh Health & Benefits brand with business leaders. • Achieve Zone sales goals by deepening existing client relationships and developing new ones in partnership with local growth teams. • Build and sustain a high-performance culture by inspiring teams, leading change, and developing top talent and successors. • Champion the adoption of AI and technology-enabled tools to improve client outcomes and increase productivity. What you need to have: • Bachelor’s degree (BA/BS) • Demonstrated inclusive leadership and ability to build and develop diverse, high-performing teams • Intellectual curiosity and a track record of bringing innovative approaches to business needs • Proven experience leading teams and managing costs, with a track record of driving sales and revenue growth • Experience identifying, designing, recommending, and implementing efficient, innovative business solutions for client’s complex challenges • Health and Benefits consulting experience with demonstrated leadership responsibility What makes you stand out: • Confident, inclusive leader with exceptional communication skills; inspires creativity and fosters innovative thinking across teams • Strong understanding of the Marsh Health and Benefits (US) Central Zone and the key drivers to build strong networks and brand presence Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $212,000 to $318,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Apply at Marsh McLennan