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This position has closed. AbbVie removed this listing from their careers page on Sep 26, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

CDSM Payment Analyst

AbbVie · North Chicago, IL · Full time · Research

Posted Sep 17, 2026 · We last checked this listing on Sep 25, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you keep accurate when you are processing a high volume of orders?

What they are checking: The posting covers procurement, financial operations and reporting, and volume is where errors start.

Tell me about a process you improved.

What they are checking: The posting names process improvement among the responsibilities.

This is at North Chicago. How does that fit your life?

What they are checking: Honest fit with the location the posting states.

What would you do

A shipment arrives damaged or wrong. How do you sort it out?

What they are checking: The posting names acting as liaison to resolve damaged materials, incorrect shipments and returns.

A supplier says they have not been paid. Walk me through what you check.

What they are checking: The commonest call this role takes, and the answer shows how they trace a transaction.

How do you work with purchasing when neither of you owns the problem?

What they are checking: The posting names partnering with purchasing and the CDO to resolve order issues.

About the work

Tell me about resolving a purchase order discrepancy.

What they are checking: The posting names resolving pricing and quantity discrepancies between orders and invoices.

Walk me through setting up a new supplier in a vendor management system.

What they are checking: The posting names setting up new suppliers and updating vendor data.

How do you decide when an order is complete enough to close and pay?

What they are checking: The posting names closing out open orders and initiating payment to suppliers.

Which systems have you worked in for procurement and payment?

What they are checking: The posting names SRM and ECC among the systems updated.

Practice this interview out loud.

Offer builds a real interview for this exact role at AbbVie from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by AbbVie.

The CDSM Payment Analyst is responsible for supporting procurement, supplier management, contracting, financial operations, reporting, and process improvement activities related to clinical drug supply operations. This role serves as a key liaison between internal stakeholders and external suppliers, ensuring operational excellence through effective contract administration, financial oversight, supplier coordination, data analysis, and continuous improvement initiatives. The Analyst leverages business systems, reporting tools, and emerging technologies to drive efficiency, compliance, and informed decision-making across the organization. Responsibilities • Partner with purchasing and CDO to resolve issues resulting from orders. Examples include discrepancies (e.g. pricing, quantity) between initial requisition, invoices, and purchase order amounts. • Set up new suppliers, or update existing information and data, for vendors providing goods and services in the vendor management systems, e.g. LSI, cVend, etc. • Act as a liaison between the business and suppliers to resolve order issues including damaged materials, incorrectly shipped items, returns, etc. • Update systems, e.g. SRM, ECC, appropriately upon receipt of goods and services. Close out open orders appropriately and initiate payment to suppliers within expected timeframes, which includes providing invoice payment issue identification and resolution support for Stockrooms and R&D Community. • Track open or outstanding orders. Follow-up with customers, or suppliers as needed to ensure appropriate close out process is executed. • Collect and analyze data, conduct root-cause analysis, and work with Supervisor to recommend and implement process improvement changes in support of accurate transactions, effective delivery of goods and services, and timely payment to suppliers. • Provide backup coverage for the R&D PTP Support Supervisor to ensure work of the team is completed on schedule. • Mentor, train and provide guidance to junior-level PTP Specialists regarding advanced troubleshooting techniques, efficient system usage, and proper resolution to rectify PTP issues. • Works with R&D customers to identify and promote opportunities to centralize ordering activity whenever possible. • Bachelor's degree in Finance or Accounting preferred and 4+ years of relevant experience in Finance or Accounting. Relevant experience, with strong analytical, organizational, and financial tracking skills. • Experience supporting contract administration, invoice reconciliation, and payment processes. • Strong communication skills and ability to provide reporting and insights to leadership. • Ability to manage multiple priorities while maintaining accuracy and timeliness. • Proficient Excel skills required, experience with TM1 and SAP, preferred. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our short-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. ​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html