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Catering & Events Operations Partner II

Abbott · WI · $17.00–$34.00 an hour · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time an event did not go as planned. What happened and what did you do in the moment?

What they are checking: How they stay calm and fix problems in front of guests without making the host look bad.

Tell me about a time a customer asked for something that was not on the order. How did you handle it?

What they are checking: Whether they balance good service with staying inside what was ordered, approved and budgeted.

Describe a time you helped with food prep even though it was not your main job.

What they are checking: Whether they pitch in where needed and follow kitchen rules when working outside their usual tasks.

What would you do

Walk me through how you would set up a lunch for 60 people in a conference room when you got the order that morning.

What they are checking: Whether they can plan setup, delivery and timing in order instead of rushing and missing pieces.

You show up to set up an event and the room is already being used for a meeting that ran over. What do you do?

What they are checking: Whether they handle awkward conflicts politely and communicate with the right people instead of guessing.

This role supports Abbott's Madison facility on a 7 to 3:30 shift. How do you organize a day that has several deliveries and a breakdown at the same time?

What they are checking: How they sequence overlapping tasks and decide what has to happen first when time is tight.

How do you make a dining area look welcoming when you only have basic supplies to work with?

What they are checking: Their eye for presentation and whether they take pride in how an event looks to guests.

About the work

What food safety and sanitation practices do you follow when you deliver and hold catered food?

What they are checking: Whether they know holding temperatures and cross-contamination basics, which protect the people eating the food.

How do you keep track of supplies so you never run out of plates, linens or utensils right before an event?

What they are checking: Whether they restock on a routine and notice low levels early rather than reacting at the last minute.

When you break down an event, what does a finished room look like to you?

What they are checking: Their standard for cleanliness and organization, since the next group walks into what they leave behind.

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The full job description

As published by Abbott.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Catering & Event Operations Partner II role involves a diverse range of responsibilities to ensure the successful execution of food service orders and events. This position is responsible for the setup, delivery, and breakdown of catering orders, while maintaining exceptional standards of customer service, cleanliness, sanitation, and organization. The Catering & Event Operations Partner II also plays a key role in restocking supplies and supporting food service events across the company. Additionally, this role may assist with food preparation as needed. This position is onsite and will support catering and event functions for Abbott Cancer Diagnostics facilities in Madison, WI. Shift: 1st, 7am-3:30pm Monday-Friday Essential Duties Include but are not limited to the following: • Prepare, set up, and break down all catering and event needs including decoration and arrangement of dining areas, ensuring correct setup and timely execution of event functions according to specifications. • Transport materials to and from service areas, adhering to health and safety standards for food, serving ware, and equipment. • Prepare and serve food in an attractive manner, following instructions and maintaining a positive, courteous demeanor when interacting with customers. • Address customer concerns and needs promptly, providing optimal service and communicating clearly with leadership about any issues. • Clean, sanitize, and maintain all equipment, utensils, dining ware, linens, work areas, and food preparation surfaces throughout the service, ensuring cleanliness and organization at all times. • Manage inventory and restock supplies including cold beverages, dry goods, snacks, and disposable wares, ensuring items are stocked and organized for daily operations and events. • Serve as the onsite contact for vendors delivering food products, verifying and unloading deliveries, and ensuring proper storage of items in coolers, freezers, and dry storage areas. • Handle laundry tasks, including washing, drying, and transporting items for dry cleaning. • Comply with sanitation and safety standards, ensuring all personnel follow the established guidelines. • Demonstrate attention to detail, ensuring accuracy in order fulfillment, setup, and presentation. • Work quickly and efficiently, prioritizing tasks to meet deadlines while delivering exceptional service. • Proactively communicate with leadership and cross-functional teams when there are missing or unmet needs, ensuring that any gaps in supplies, resources, or services are addressed in a timely manner. • Clean, wash, peel, and cut fruits, vegetables, and other food for optimal presentation. • Excellent oral and written communication skills. • Excellent internal and external facing customer service skills. • Ability to work and contribute to a team environment. • Analytical and problem-solving skills. • Strong commitment to service and hospitality excellence. • Ability to thrive in a fast-paced and dynamic environment. • High standards regarding culinary and service delivery. • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. • Support and comply with the company’s Quality Management System policies and procedures. • Regular and reliable attendance. • Ability to work designated schedule. • Ability to work nights and/or weekends. • Ability to work overtime as needed. • Ability to lift up to 50 pounds for approximately 50% of a typical working day. • Ability to work seated for approximately 10% of a typical working day. Ability to work standing for approximately 90% of a typical working day. • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 20% of a typical working day. • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height. • Ability to work on a computer and phone simultaneously. • Ability to comply with any applicable personal protective equipment requirements. • Ability and means to travel between Madison locations. Minimum Qualifications • Must hold Serve Safe certification at time of hire or ability to obtain within 90 days of hire. • Basic computer skills to include Internet navigation, Email usage, and word processing. • Proficient in Microsoft Office. • Possession of a valid driver's license; no suspended, revoked, surrendered, invalid, etc. allowed. • No more than two moving violations, events, or accidents within the last 36 months. • No alcohol or drug event in which a vehicle was driven by the candidate or employee, including but not limited to Blood Alcohol Content (BAC) failure, refusal to submit to alcohol or drug test, alcohol related suspension, etc. in the last 36 months. • No other results from the Motor Vehicle Report (MVR) check that exposes Exact Sciences to what Exact Sciences deems to be an unacceptable level of liability. • Demonstrated ability to perform the Essential Duties of the position with or without accommodation. • Authorization to work in the United States without sponsorship. Preferred Qualifications • High School Diploma or General Education Degree (GED). The base pay for this position is $17.00 – $34.00/hour In specific locations, the pay range may vary from the range posted. JOB FAMILY: Administrative Support DIVISION: ONCO Cancer Diagnostics LOCATION: United States > Madison : 1 Exact Lane ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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