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Case Manager-RN

HSHS · Shelbyville, IL · $35.92–$53.88 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a family disagreed with the discharge plan. How did you handle it?

What they are checking: Whether they can listen, explain options and reach a plan with families respectfully.

How do you work with social workers, physicians and insurance representatives to keep a patient moving?

What they are checking: Whether they coordinate across many people, which the posting describes as the core of the job.

Tell me about a time you prevented a readmission.

What they are checking: Whether they think past discharge and set up follow-up care that keeps patients home.

What would you do

A patient is medically ready to leave, but there's no skilled nursing bed available. What do you do?

What they are checking: Whether they find creative options and keep length of stay down without unsafe discharges.

An insurer denies coverage for a patient's continued stay. What steps do you take?

What they are checking: Whether they know appeals and peer-to-peer processes and involve the physician quickly.

How do you prioritize a large caseload so the most urgent discharges happen first?

What they are checking: Whether they can organize their day around patient flow and throughput.

You float to central ministries and different hospitals. How do you adjust to new teams and processes?

What they are checking: Whether they can adapt quickly when working across sites like Good Shepherd and others.

About the work

Walk me through how you plan a discharge for a patient who lives alone and can't manage at home.

What they are checking: Whether they assess needs early and arrange services or placement before discharge day.

How do you use criteria like InterQual or MCG to decide whether a patient meets inpatient status?

What they are checking: Whether they understand utilization review, which affects payment and patient costs.

What regulatory requirements do you keep in mind as a case manager?

What they are checking: Whether they know notices like the Important Message from Medicare and other compliance duties.

Practice this interview out loud.

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The full job description

As published by HSHS.

Pay Range: $35.92 - $53.88 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. Hospital Sisters Health System (HSHS) is seeking a Care Manager-RN to join our team. In collaboration with the patient/family, social workers, physicians, interdisciplinary team, and payer representative, the Care Manager-RN ensures patient progression through the continuum of care in an efficient and cost effective manner. Identifies, initiates and manages optimal care coordination and discharge planning to develop patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety and length of stay management. Provides support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs. Monitors the provision of cost effective care to ensure care is given in the most clinically appropriate setting. Facilitates compliance with regulatory requirements and organizational performance standards, including demonstration of core competencies. Position Specifics: • Department: Case Management • Core Function: Nursing • Schedule: Day shift, Full Time-40 hrs/wk, Mon-Fri 8:00am-4:30pm, weekend rotation • Facility: Good Shepherd Hospital - Float to central ministries • Location: Shelbyville, IL Compensation that aligns with your experience Education Qualifications • Associate’s Degree or Diploma in Nursing is required. • Bachelor’s Degree in Nursing is preferred. Experience Qualifications • 2 years of clinical experience is required. • Prior case management experience is preferred. • Quality/Process Improvement experience is preferred. Certifications, Licenses and Registrations • License as a Registered Nurse (RN) in the state of practice is required. Wisconsin: RNs may practice with a valid multi-state RN license as outlined in the Nurse Licensure Compact rules. • Case Management certification (ACM, CCM, RN-BC) is preferred. • Basic Life Support Certification (BLS) is required within 60 days of hire. Job Description Scheduled Weekly Hours: 40 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. • Retirement benefits including HSHS contributions. • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants. Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions. These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS. Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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