CASE MANAGER - DD - AMB SW (1330D)
Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you advocated for a patient who was not being heard.
What they are checking: Whether they act as the patient advocate the posting describes.
How do you work with physicians, nurses and other team members on a shared plan?
What they are checking: Whether they can collaborate across disciplines in an ambulatory team.
Tell me about a time you had to deliver hard news or set a limit with a patient or family.
What they are checking: Whether they can handle difficult conversations with honesty and care.
What would you do
A patient keeps missing appointments. How do you find out why and help?
What they are checking: Whether they look for barriers like transportation or money instead of labeling patients as noncompliant.
How do you balance using resources wisely with doing what is best for the patient?
What they are checking: Whether they understand resource stewardship without losing sight of the patient.
A patient refuses the help you are offering. How do you respond?
What they are checking: Whether they respect patient choice while keeping the door open.
How do you manage a full caseload so the highest-risk patients get attention first?
What they are checking: Whether they can prioritize by risk across many patients.
About the work
Walk me through how you would build a care plan for a patient with complex medical and social needs.
What they are checking: Whether they can coordinate care across the continuum rather than just making referrals.
How do you decide which community resources to connect a patient with in the Decatur area?
What they are checking: Whether they know local resources and match them to real needs.
How do you measure whether your work with a patient made a difference?
What they are checking: Whether they think about outcomes, not just tasks completed.
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Practice this out loudThe full job description
As published by Memorial Health.