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Care Navigator LPN

Centene · OR · Remote available · $22.94–$38.79 an hour · Full time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience with prenatal or postpartum patients. What did your day-to-day work with them look like?

What they are checking: Whether their maternal health experience is real and hands-on, since the posting lists it as required.

Tell me about a time you had to work closely with an RN or social worker on a shared patient. How did you split the work?

What they are checking: Teamwork and respect for roles, since the LPN contributes to plans that others may lead.

How do you stay organized and self-directed working from home without anyone looking over your shoulder?

What they are checking: Whether they have the discipline and routines that remote care coordination requires.

Tell me about a time you advocated for a patient who couldn't speak up for herself.

What they are checking: Whether they act on behalf of members with real follow-through, which is the heart of navigation work.

What would you do

A new mom on Medicaid tells you she has no crib, her lights might get shut off, and she feels down most days. Where do you start?

What they are checking: Ability to prioritize safety, including postpartum depression screening, alongside practical resource needs.

How do you explain benefit options to a member who's overwhelmed and doesn't know what her plan covers?

What they are checking: Whether they can make insurance language simple and calm for someone under stress.

A member stops answering after her baby is born. How do you try to reconnect?

What they are checking: Persistence in outreach during the postpartum period, when missed follow-up carries real health risk.

About the work

What warning signs in a high-risk pregnancy would make you escalate to the care manager or tell the member to seek care right away?

What they are checking: Whether they know the danger signs, like preeclampsia symptoms, and recognize the limits of LPN scope.

How do you find local resources in Oregon for things like housing, food or transportation when you're working fully remote?

What they are checking: Whether they know how to build and use a community resource network without being physically in the area.

How do you document a call so the next person who picks up the case knows exactly where things stand?

What they are checking: Clear, timely notes keep members from repeating their story and protect the plan during audits.

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The full job description

As published by Centene.

Position Purpose: Develops, assesses, and coordinates care management activities based on member needs to provide quality, cost-effective healthcare outcomes. Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination. Key Details: This is a fully remote position requiring candidates to reside in Oregon and hold an active, unrestricted Oregon LPN license. Maternal health experience is required, with preference given to candidates who have supported prenatal, postpartum, or maternal care populations. Experience managing or supporting members with high-risk pregnancies is a strong plus. • Evaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome • Develops or contributes to the development of a personalized care plan/service ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care • Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as: employment, education, housing, food, participant direction, independent living, justice, foster care) based on service assessment and plans • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified care or services are accessible to members in a timely manner • May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs, refer to care management for further evaluation as appropriate • Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators • May perform on-site visits to assess member’s needs and collaborate with providers or resources, as appropriate • May provide education to care manager and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits • Other duties or responsibilities as assigned by people leader to meet the member and/or business needs • Performs other duties as assigned. • Complies with all policies and standards. Education/Experience: Requires a Bachelor’s degree and 2 – 4 years of related experience. Requirement is Graduate from an Accredited School of Nursing if holding clinical licensure. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. License/Certification: • Current state’s clinical license preferred Pay Range: $22.94 - $38.79 per hour At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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