Care Manager Transition of Care (RN)
Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your experience in case management, transitional care or discharge planning.
What they are checking: Whether their background fits the strongly preferred experience in the posting.
How do you teach a member about their new medications in a way that sticks?
What they are checking: Whether they use plain language and teach-back so members actually understand their care.
Tell me about a time you caught an error that could have hurt a patient.
What they are checking: Their attention to detail and willingness to speak up, which is central to safe medication reconciliation.
What would you do
A member was discharged two days ago and hasn't filled a new prescription. What do you do?
What they are checking: Whether they find the barrier quickly, whether cost, transportation or confusion, and solve it before harm occurs.
During a post-discharge assessment, the member describes symptoms that sound like they're getting worse. What do you do?
What they are checking: Whether they recognize red flags and escalate to the right level of care right away.
You're licensed in California and working Pacific hours. How do you manage a caseload of post-discharge calls that all feel urgent?
What they are checking: Their ability to triage by risk so the most vulnerable members are reached first.
About the work
Walk me through how you'd do a medication reconciliation for a member just discharged from the hospital.
What they are checking: Whether they compare pre-admission and discharge lists carefully and catch duplications, omissions and dangerous changes.
What are the biggest drivers of readmission you've seen, and how would you address them on a post-discharge call?
What they are checking: Their practical understanding of what goes wrong after discharge and how a care manager prevents it.
How do you work with hospital discharge planners when you're on the health plan side?
What they are checking: Their ability to partner across organizations to make sure services are in place before the member goes home.
How do you decide when a member needs to move into longer-term active care management?
What they are checking: Their judgment about which members need ongoing support beyond the transition period.
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As published by Centene.