Jobs › CarMax

Buyer's Assistant

CarMax · Chicago, IL · $16.80–$26.80 an hour · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to share important details quickly and accurately with others.

What they are checking: Whether they communicate vehicle transfers and confirmations clearly so nothing gets lost.

Tell me about a time you worked as part of a team to finish something under a deadline.

What they are checking: Whether they collaborate well with the Merchandising team in a busy environment.

What would you do

You find that the appraisal info does not match the car in front of you. What do you do?

What they are checking: Whether they catch and resolve discrepancies before they become pricing or customer problems.

On auction day, several people need your help at once. How do you handle it?

What they are checking: Whether they can prioritize and stay calm in fast-paced auction support.

A customer selling their car has a question while you are working the lot. How do you respond?

What they are checking: Whether they deliver good customer service even when it is not their main task.

What would you do if you noticed damage on a car that was not in the appraisal notes?

What they are checking: Whether they document new findings honestly so the valuation stays fair.

About the work

What makes a good vehicle photo for a website listing?

What they are checking: Whether they understand lighting, angles and consistency, since images drive online buying decisions.

How would you make sure a wholesale vehicle is secured and accounted for?

What they are checking: Whether they follow steps that prevent lost keys, missing cars or theft.

How do you stay accurate when you are optioning many cars in a row?

What they are checking: Whether they avoid errors in vehicle data that change appraisal and listing values.

How do you keep the lot organized so vehicles are easy to find and present well?

What they are checking: Whether they understand lot merchandising and keeping inventory presentation accurate.

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The full job description

As published by CarMax.

7128 - Schaumburg - 250 E Golf Rd, Schaumburg, Illinois, 60173 CarMax, the way your career should be! Position Overview As a Buyers Assistant Production, you will play a vital role in supporting CarMax’s Merchandising team by ensuring accurate inventory presentation and smooth operational processes. This position focuses on customer service excellence, vehicle imaging, lot merchandising, and auction support, all while maintaining CarMax’s commitment to integrity and innovation. If you thrive in a fast-paced environment and enjoy working collaboratively, this is your opportunity to make an impact. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Capture high-quality images of wholesale vehicles for CarMax websites. • Secure and verify vehicles, ensuring appraisal information accuracy and resolving discrepancies. • Perform vehicle confirmations and transfers, communicating details promptly and accurately. • Assist with inventory optioning to maintain accurate vehicle data. • Support lot staging and merchandising projects, partnering with Inventory and Sales teams. • Provide auction support, including imaging, staging, scanning, and auction day assistance. • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Ability to deliver exceptional customer service and collaborate across departments. • Strong skills to read, interpret, and maintain accurate records. • Proven ability to multi-task in a fast-paced environment while meeting deadlines. • Effective verbal communication and listening skills for internal and external interactions. • Flexibility to work outdoors in various weather conditions and stand for extended periods. • Valid driver’s license and willingness to work nights, weekends, and holidays. • Commitment to CarMax policies and professional appearance standards. About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $16.80 - $26.80 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

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