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Business Systems Manager

Abbott · Abbott Park, IL · $99,300–$198,700 a year · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a system implementation you led from scope to go-live.

What they are checking: Whether they have led projects end to end, including risks, vendors and training.

How do you partner with IT relationship managers and delivery teams?

What they are checking: Whether they work well with IT and share ownership of outcomes.

What would you do

A vendor platform is not meeting service levels. How do you handle it?

What they are checking: Whether they manage vendors with data and clear escalation instead of just complaining.

Sustainability leaders want new data reporting quickly, but your platform is not ready. What do you do?

What they are checking: Whether they find a safe interim path and set honest expectations.

About the work

You would own the roadmap for GSR platforms like CMAP and REACH IS. How would you set priorities?

What they are checking: Whether they weigh regulatory risk, user need and technical dependencies as the posting describes.

What does it mean to be the business process owner for a regulated system?

What they are checking: Whether they understand accountability for intended use, data integrity and business acceptance.

How do product compliance rules like REACH shape the data a company must track?

What they are checking: Whether they understand the regulatory need behind product stewardship systems.

How do you decide when to decommission a system?

What they are checking: Whether they plan data retention and user transition, not just turning things off.

How do you keep regulated systems audit-ready?

What they are checking: Whether they keep validation, SOPs and change records current at all times.

How do you plan budget and resources for a portfolio of systems?

What they are checking: Whether they forecast costs and capacity across the year rather than reacting.

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The full job description

As published by Abbott.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott • At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with high employer contribution • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out of our Abbott Park, IL location or Willis Tower, Chicago location. The Business Systems Manager leads the strategy, governance, delivery and continuous improvement of digital platforms, and the data capabilities that support GSR product stewardship, sustainability, and product compliance. Serves as the primary business systems partner across GSR, translating the Regulatory business needs into scalable system capabilities. What You’ll Work On Owns the business roadmap and lifecycle of GSR platforms, including Compliance Map/CMAP, REACH IS, and related solutions. Establishing priorities based on regulatory risk, user need and technical dependencies. Leads and or participate in cross functional initiatives; providing strategic insights and system analysis to support the business. Partner with IT BRM/Delivery/Support teams. Plans for GSR tracking and trending activities, aligning available resources to ensure deliverables are met. Serves as Business Process Owner (BPO) for assigned systems, accountable for business process effectiveness, intended use, regulatory compliance, business risk, data integrity, requirements definition, testing and business acceptance. Leads system implementations, enhancements, integrations, upgrades, and decommissioning activities while managing scope, risks, dependencies, change control, vendor and stakeholder relationships, service performance, training, SOPs, audits, resource planning, budget forecasting, and continuous process improvement. Communicates professionally with internal and external stakeholders to support departmental goals and sustainability data initiatives. Education/Experience Bachelor degree in technical or analytical field (e.g. information technology, computer science, engineering, data science) 5-8 years of progressive experience in business systems analysis, product compliance, regulatory systems or related technical field. Strong data management capabilities, including governance, quality controls, structured datasets, reporting and analysis across integrated platforms. Preferred Qualifications Advanced degree or relevant certifications in business analysis, project management or related discipline. Working experience with GSR, Product Stewardship or product compliance regulations and frameworks such as REACH, RoHS, WEEE, EPR, restricted substances, and packaging. Working experience with Compliance Map/CMAP, REACH IS, ERP, PLM, supplier data platforms, business intelligence tools. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal The base pay for this position is $99,300.00 – $198,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Project Management DIVISION: AQR Abbott Quality and Regulatory LOCATION: United States > Abbott Park : AP52 ADDITIONAL LOCATIONS: United States > Chicago : Willis Tower Building 233 S Wacker Dr. WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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