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Business Experience & Planning Specialist Sr

PNC · Chicago, IL · $40,000–$127,500 a year · Full time

Posted Jun 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a short-term project you led where you had to get answers fast with limited data.

What they are checking: Whether they can deliver useful work quickly in an internal consulting setting.

Tell me about a time you pulled together input from many teams into one recommendation.

What they are checking: Whether they can synthesize across groups, which strategy teams do constantly.

Tell me about a time you wrote something for a senior leader to deliver, like a town hall message.

What they are checking: Whether they can write clearly in someone else's voice for a broad audience.

What would you do

Leadership asks whether Treasury Management should invest more in a new product area. How would you structure that question?

What they are checking: Whether they can break down a complex problem into an analysis plan, which the posting calls out.

An executive asks for a different conclusion than your analysis supports. What do you do?

What they are checking: Whether they keep their integrity while staying useful to senior leaders.

How do you decide when an analysis is good enough to present?

What they are checking: Whether they balance rigor with speed, which internal consulting requires.

About the work

What do you think are the main drivers of growth in a bank's treasury management business?

What they are checking: Whether they understand how TM revenue works, including deposits, fees and client counts.

How would you research how fintech and real-time payments are reshaping treasury management?

What they are checking: Whether they can run a competitive scan and turn it into strategic implications.

How do you build a deck for a Quarterly Business Review versus one for an investor conference?

What they are checking: Whether they adjust content and tone for different audiences.

What Excel or data tools do you use for growth analysis, and walk me through an example?

What they are checking: Whether they have the hands-on skills to build the analysis themselves.

Practice this interview out loud.

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The full job description

As published by PNC.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist Sr within PNC's Treasury Management organization, you will be based in Pittsburgh, PA or Chicago, IL. This role is for a senior associate on the Treasury Management (TM) strategy team. Our team is part of the TM Chief Operating Officer organization, and we function as an internal consulting group supporting the head of TM and the TM executive team. In this role, you will: • Lead short-term projects to support TM priorities or evaluate new opportunities for growth • Analyze drivers of growth for the TM business to help inform investment priorities and focus areas • Research the competitive landscape to understand how technology is shaping the market and how PNC should respond • Develop presentation materials for TM leadership meetings (e.g., Quarterly Business Reviews, Town Halls, staff meetings) and internal and external communication forums (e.g., investor conferences) Key skills that we are looking for: • Problem solving: You can break down a complex problem into logical steps and test your hypothesis as you go • Data analytics: You are comfortable working with large datasets to find insights and test ideas • Communication: You can synthesize analysis into the "so what" message and tailor communication to an executive audience • Project management: You can independently lead a project from start to finish - identifying next steps and engaging with appropriate stakeholders along the way • Collaborative team player: You are willing to dive into anything and learn about new topics PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. • Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives. • Defines and obtains data collection, research and reporting activities for assigned line of business initiatives. • Conducts research, analyzes and recommends solutions for key initiatives. • Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. • Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $40,000.00 – $127,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 05/08/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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